Communication skills-EA2

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For the effective Communication skills,
Listen, Really LISTEN:

The best thing you can do to improve your communication skills is to learn to really listen to pay attention and let the other person talk without interrupting. It’s hard work, we know, but a good conversation is a bunch of words elegantly connected with listening. Then, even if your communication styles don’t match, at least you’re both working off the same page. And hopefully the other person will be attentively listening to you too.

Direct, assertive expression makes for clear communication and can help boost self-esteem and decision-making. Being assertive means expressing your thoughts, feelings, and needs in an open and honest way, while standing up for yourself and respecting others. It does NOT mean being hostile, aggressive, or demanding. Effective communication is always about understanding the other person, not about winning an argument or forcing your opinions on others.

To improve assertiveness:

Value yourself and your opinions. They are as important as anyone else’s.
Know your needs and wants. Learn to express them without infringing on the rights of others.
Express negative thoughts in a positive way. It’s OK to be angry, but you must be respectful as well.
Receive feedback positively. Accept compliments graciously, learn from your mistakes, ask for help when needed.
Learn to say “no.” Know your limits and don’t let others take advantage of you. Look for alternatives so everyone feels good about the outcome.

Communication is a two-way street. If you practice taking the opposing viewpoint, you can reduce the difficulty and anxiety that sometimes arises when trying to truly communicate with others. (For example, knowing what your significant other really means when she says she's too tired to talk.) Developing empathy helps you better understand even the unspoken parts of your communication with others, and helps you respond more effectively.

You tell your partner you're open to discussion but your arms are crossed; say you're listening but haven't looked up from your phone yet. Our non-verbal and non-written cues often reveal more than we think they do. Whether it's how you make eye contact or how you hold yourself during a video interview, don't forget that you're constantly communicating even when you're not saying a word. One strange way to tap into your body for better communication? Think about your toes. Or adopt a power pose if you need to boost your confidence before a big talk. Or learn how to read other people's body language so you can respond appropriately.

Effective communication skills #2