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05/02/2022

Active listening is a basic ability every effective leader should have in order to guarantee a high level of communication with the employees and collaborators.

It consists of the ability to deeply listen to what people say by establishing a high level of participation in the conversation and paying high attention to any detail of the communication process itself. It’s not simply “to get information”.

How improving your active listening ability? It needs continuous training but there are some simple strategies that can help us become better listeners:

1 – Never interrupting
2 – Being open-minded with no rush to conclusions
3 – Listening closely instead of just getting ready to reply
4 – Focusing on what saying, rather than who is saying it
5 – More listening than talking
6 – Pausing for thought
7 – Ask questions
8 – Making eye contact
9 – Learning to observe

These are some key points that can lead you to acquire a better awareness of your active listening ability and guarantee an improvement both in your personal and business performance."

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