05/09/2026
When the first railway engines arrived in India, villagers ran to temples and prayed for protection. Some tried pulling up the tracks.
In her latest piece for Hindustan Times, our Director Dr. Ranjana Kumari uses that memory to make a point about the technologies we are anxious about today. Societies eventually learn to live with new technology. But progress should never require people to absorb avoidable harm while institutions catch up.
Her argument: trust and safety cannot be organised around the technology of the moment. Policies tied to a single platform or product go stale almost as soon as they are written. What endures are the questions underneath. Who benefits? Who bears the risk? Whose voice shapes the design? Who can seek help when something goes wrong?
She also makes the case for local knowledge as essential evidence, not an optional add-on to global policy. In India, devices are shared, digital literacy varies widely, content moves across many languages, and online risk is tied to caste, class, gender, religion and location. A safety feature built for a single English-speaking user on a personal device can fail entirely here.
This is the premise behind the Trust and Safety India Festival 2026 and its theme, People First. Safety Always.
14 and 15 October 2026 | India International Centre, New Delhi
Read the full article: https://www.hindustantimes.com/ht-insight/governance/people-first-safety-always-101788585463279.html