AHLEI Asia-Pac

AHLEI Asia-Pac American Hotel & Lodging Educational Institute (AHLEI) is the global leader in hospitality training and hotel management certifications.

Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association (AH&LA), the Educational Institute’s mission is to support AH&LA by becoming the preferred provider to the lodging industry, hospitality schools, and related hospitality industries both domestically and internationally by developing and providing quality resources to train, educate, and certify ho

spitality professionals. AHLEI India entered India in 1994 to cater to the rapidly growing hospitality & tourism industry. For the past two decades, it has played a pivotal part in shaping the future of many students and professionals from the hospitality industry.

Customer expectations are shifting, and your team's training should too. The updated Second Edition of AHLEI’s Golden Op...
21/07/2026

Customer expectations are shifting, and your team's training should too. The updated Second Edition of AHLEI’s Golden Opportunities features refreshed, scenario-based learning tailored for today's service landscape—from car rentals to medical reception. Teach your staff how to intuitively solve problems and gracefully turn difficult situations around.

Choose between convenient online modules or classroom workbooks. 📧 [email protected] | 📞 +91 7506499975

In tourism, a single online review can influence thousands of future travelers. Protect your brand reputation by empower...
14/07/2026

In tourism, a single online review can influence thousands of future travelers. Protect your brand reputation by empowering your staff to handle complaints with empathy and confidence. Our targeted Tourism curriculum provides real-world strategies to defuse tension, resolve conflicts, and successfully convert frustrated visitors into enthusiastic brand advocates.

Secure those five-star ratings!
📧 [email protected] | 📞 +91 7506499975

Upskilling a busy workforce has never been easier. With our comprehensive Second Edition Online Course, your team can ma...
08/07/2026

Upskilling a busy workforce has never been easier. With our comprehensive Second Edition Online Course, your team can master world-class service standards at their own pace, from anywhere across the Asia-Pacific. From retail to lodging, this interactive digital program guides learners seamlessly through core service scenarios and includes the official online exam for the prestigious CGSP® credential.

Give your staff the tools to grow digitally!
📧 [email protected] | 📞 +91 7506499975

What puts a destination on the global map? Outstanding service. From amusement parks and cruise lines to local attractio...
03/07/2026

What puts a destination on the global map? Outstanding service. From amusement parks and cruise lines to local attractions, your staff's interactions define your region’s reputation. AHLEI’s Guest Service Gold® – Tourism program delivers scenario-based training that teaches teams how to anticipate traveler needs and create unforgettable guest experiences.

Elevate your tourism workforce today!
📧 [email protected] | 📞 +91 7506499975

Every frontline interaction is a chance to build lifelong brand loyalty. AHLEI’s Guest Service Gold®: Golden Opportuniti...
02/07/2026

Every frontline interaction is a chance to build lifelong brand loyalty. AHLEI’s Guest Service Gold®: Golden Opportunities equips your team across lodging, retail, restaurants, and healthcare with essential core soft skills to anticipate needs and handle challenging situations confidently. Available in flexible online self-paced or classroom formats, it prepares your workforce for the globally respected CGSP® designation. Raise your service standards today!
📧 [email protected] | 📞 +91 7506499975

Generic compliance training doesn't cut it for hospitality teams.AHLEI's Sexual Harassment Prevention course is built ar...
22/06/2026

Generic compliance training doesn't cut it for hospitality teams.
AHLEI's Sexual Harassment Prevention course is built around real hospitality scenarios — the front desk, the banquet floor, the back office. Flexible, online, and accessible for hotels, lodging, and tourism staff at every level.
Train your team without disrupting your operations.



👇 🔗 https://shopahlei.servsafebrands.com/sexual-harassment-prevention-in-hospitality-employee-online-course | 📧 [email protected] | 📞 +91 7506499975

Can selling more rooms actually cost you money? The answer might surprise you. 🏨A simple $15 drop-in room rate can wipe ...
05/06/2026

Can selling more rooms actually cost you money? The answer might surprise you. 🏨
A simple $15 drop-in room rate can wipe out all gains from higher occupancy — turning what looks like a win on the surface into an unfavorable revenue variance. The math is unforgiving.
Hospitality finance expert Dr. Agnes L. DeFranco walks through three real-world scenarios every hotel manager should understand. It's the kind of financial thinking that separates reactive managers from strategic leaders.

📖 Read the full article here: 🔗 https://ahlei.servsafebrands.com/resources-overview/news-and-insights/selling-more-rooms-making-more-money-when-is-this-not-true
📩 [email protected]

In hospitality, every guest interaction is a potential blind spot. Sexual harassment doesn't always look the way people ...
02/06/2026

In hospitality, every guest interaction is a potential blind spot. Sexual harassment doesn't always look the way people expect — and untrained staff can't act on what they don't know how to name.
AHLEI's Sexual Harassment Prevention in Hospitality course gives your team the knowledge to recognise, respond to, and report misconduct — before it damages your people, your culture, and your brand.
Because a safer workplace starts with awareness.
👇 🔗 www.ahlei.org | 📧 [email protected] | 📞 +91 75064 99975

Address

American Hotel & Lodging Educational Institute
Mumbai
400093

Opening Hours

Monday 9:30am - 5:30pm
Tuesday 9:30am - 5:30pm
Wednesday 9:30am - 5:30pm
Thursday 9:30am - 5:30pm
Friday 9:30am - 5:30pm

Telephone

91 022 26820878

Website

Alerts

Be the first to know and let us send you an email when AHLEI Asia-Pac posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The School

Send a message to AHLEI Asia-Pac:

Shortcuts

Share