25/05/2022
βAbled does not mean enabled. Disabled does not mean less abledβ β Khang Kijarro Nguyen
The incident that occurred at Ranchi airport on the 7th 2022
Indigo Airlines allegedly abused a disabled child by refusing to let the youngster and his parents to board the plane,
claiming that the child was a threat to the safety of other passengers and flight safety.
It is foolish and insensitive to compare a child with special needs with someone who might disrupt the general affairs of the flight
There are various forms of disabilities, including mental disabilities, physical disabilities, learning disabilities, and social disabilities.
These disabilities are treated as a weakness in our society, which contributes to the stereotype that leads to disability discrimination.
These issues are very prevalent in over society over centuries, but what that is disturbing in this incident is that this occurring in an airline
and the airline management has actually supported it and our society has accepted it and just took it as any other news.
It is important to push these issues into the notice of the public and talk about them and increase awareness. The government recognises
people with physical disability and provide legal protection to them and just as we see people who are with physical disability, we should
understand that the people with special needs are no different from them and also deserve equal respect and sensitivity.
Children with mental disability face social exclusion since childhood will be a traumatic experience for them, but, if they were denied
of their basic rights it is the job of society to fight for it and make sure they attest get their basic rights. It is a big red flag towards our ignorance towards mental health as it is never bad to start normalising sensitive mental health topics.
-Dax Greeshma
....................................................................
The incident that occurred at Ranchi Airport on the 7th 2022 reflects a very poor sense of sensitization towards humanity. I feel sorry for the manager who is unable to understand what it means to reach out. We talk about customer care, providing services, where is it seen here?
If he could visualize what the parent and the child were going thru, he would have stood up for them and seen that they would have boarded the flight. His lack of knowledge has made him insensitive to the needs of others specially the disabled. Indigo has taken initiatives like have a ramp instead of steps which is helpful to board the aircraft showing that they care, but where was this when they had a real example to prove it.
Teaching people to be human is what is lacking in our system, we need to start teaching the children in school to be sensitized towards disability, to have respect for the elders and senior citizens, to love and care for them understanding they daily needs and helping them overcome barriers, so that when they grow and go to college, they will carry these values with them and share and spread it wherever they go.
βIf you could stand in someoneβs shoes, here what they hear, see what they see, feel what they feelβ, would you treat them differently? Of course, you would because you will understand them better.
We also need to be humble, putting our egoβs aside which is difficult but with the right support and will power doable. With everyone arguing with the manager, putting pressure his ego probably went up and he must have felt by stepping down he would lose face. The fact is that he would have been elated in the eyes of the parents and child that mattered the most and am sure everyone else would have praised him for his decision. Now that he decided not to allow them on the flight which he felt was the right decision, what would his bosses think and say?? Bravo?? Definitely not!! With all the negativity, and posts about being insensitive and the airline name at stake they would definitely tell him that he should have backed off and allowed them on the flight. He failed to be human.
The airlines should have some guidelines for travellers with disabilities / care givers and parents, so that they are clear with the doβs and donβtsβ even before they book their tickets. Both sides need to be crystal clear, which will give everyone the joy of travelling, from the pickup from their home to the drop at their destination.
Each of us in some way or the other have some insensitivity in our hearts but also have love in our hearts, and people need to know the way to touch that spot to make the change. I am not an expert at this, but I can say that interacting and dealing with people with various disabilities I have a learnt a lot, to value life and appreciate all that you have at the moment. We donβt know about tomorrow.
-Ferdinand Rodricks
(Original report on the Indigo Flight incident by Firstpost: https://www.firstpost.com/india/indigo-fiasco-how-flying-is-still-a-nightmare-for-specially-abled-people-in-india-10650721.html/amp)