Nation's Pride International School - NPIS

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Children love to explore patterns and shapes, compare sizes and count objects from an early age.
Help your child begin to develop early math skills so he/she can ace it later.

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Happy Guruparv. The 551st birth anniversary of Guru Nanak Dev, is being celebrated as Guru Nanak Jayanti.

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ANALYSIS ON STRATEGIES - HOW TO DEAL WITH DIFFICULT PARENTS !!!!

As a School Principal / Administrator or a Teacher, it is not possible for us to make everybody happy.We are in a position where sometimes it gets necessary to make difficult decisions. Many decisions will not be easy.Parents will probably challenge our decisions and dealing with such parents is virtually impossible for any educator to escape. In the process, it’s not always necessary to challenge the parent in return.It is our job to be diplomatic in the decision-making process thinking every decision through without being rash.

The following things will be helpful when dealing with difficult parents.

Building Relationships will work to our advantage : -

We should make them (parents) feel the humane-ness of teacher- student -Parent relationship.It becomes really easy to deal with any parent if we can build a relationship with them before a difficult situation arises.We should try to be in touch with them on regular basis (A strategy that can be helpful for teachers is to maintain a track of parents of the students in the class and call them once a month to have a general chat over phone), make them believe that we genuinely have the best interest of his/her child in each of our decisions.This is not the only solution to deal with difficult parents, but it can help considerably.

Building those relationships take time, and some people are resistant and combative to us even trying for whatever reason,but being a leader, it’s our duty to take a step forward.

Be Prepared- “To be Prepared is half the victory" : -

We will have parents who storm into our office or room cursing and screaming.We have to handle it without getting emotionally wrapped around it. It is possible that a meeting will turn combative once inside our office or classroom, so, it is critical as well as necessary for you to be prepared for any possible situation.

Sometimes, the parent may directly reach the teachers without even meeting a School Principal / Administrator and so, it is our (Principal's) responsibility to give training to teachers on handling such scenarios.Teachers should be trained to direct the parent to the School Principal / Administrator and to walk away from the situation and then immediately call the office to inform them of the situation. In no case the teacher should not be encouraged to argue with the parents.

Listen to them and Being Polite-

The best way to handle things responsibly.Try and understand a parent’s position. A lot of times when a parent comes to us with a concern, they are frustrated, and they need someone to listen to them. Listen to what they have to say and then respond in as diplomatic a manner as we can.We have to suggest them the best explanation that we can and be as honest as we can with them.We need to understand that we are not always going to make them happy, but it will help if we can prove to them that we will take everything they have to say into consideration.


Use Examples : -

The best tool to help explain a situation to the parent by using Examples.A child is always the favorite one of his/her parent. A parent may not agree to what we respond to them and deny that the event is not possible.So, we have to be always ready with specific examples and instances and highlight it while explaining them. Even if the parent is not ready to believe then do contact them the next time when their child behaves the same and quote the previous incident too.Highlighting these instances helps the parent see that perhaps their child is at fault.

For example, suppose the teacher asked the class to work on a group presentation and one student started disturbing all the other batchmates during this activity. Ask him / her to stop and take active participation in the activity and note down the incident. If he / she repeats the same thing again then contact his / her parents and mention the incident and how his / her behavior is not changing.Highlighting these instances will help the parent to see that perhaps little student is capable of doing “less than angelic things”.


Take Necessary Steps- Helps building trust in Parents : -

Everyone makes mistakes.Teachers have many responsibilities and there are many opportunities to error. When a parent brings an error to light, the proper procedure for the school (Principal or Administrator) is to be gracious and accepting of the information. If the parent is taking the time to bring attention to the matter, the school must be willing to put in the time to investigate. By acknowledging the possibility of an error and looking into it, the parent feels that the school cares enough to do the right thing.

Give them Assurance- Make them feel that We are concerned : -

A parent may come with frustration, anger, and dissatisfaction but the most important thing is that when he/she returns, he should have an assurance that we are there to help them and their children.

The words, “I am so sorry that happened” are highly effective. These six little words convey a great deal. First, it shows that we listened to what was said and are concerned about everyone’s well-being. In addition to acknowledging what happened, we are providing an opportunity to establish a rapport with them.By stating that we are sorry that the situation occurred, we can also calm an irate parent. Now, it’s just that we need to take control over the situation and provide them the much-needed assurance.

Best Wishes to all of my academic staffs domain who are contributing their whole hearted support during this pandemic time only to run the academics in these unprecedented times.

Thanking You,
Mr. Kunal Pandey
(Director Faculty in Nation's Pride)
Mob : - +91-8423932150/51
Email Id : - [email protected]

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