16/07/2026
π Help Desk / Service Desk Full Roadmap (2026) π»
IT Support Engineer banna chahte ho? To ye complete roadmap follow karo! π
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Computer Hardware Basics
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Windows Installation & Troubleshooting
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Networking Fundamentals (IP, DNS, DHCP, TCP/IP)
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Active Directory (AD)
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Microsoft 365 & Outlook
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Ticketing Tools (ServiceNow, Jira, Freshservice)
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Remote Support Tools
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Microsoft Intune
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Azure Basics
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ITIL Foundation Concepts
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Customer Support & Communication Skills
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Interview Preparation + Resume Tips
π― Is roadmap ko follow karke aap Help Desk / Service Desk Engineer ki job ke liye ready ho sakte ho.
π¬ Agar ye reel helpful lagi ho to Like β€οΈ, Save πΎ aur Share π€ zaroor karein.
π Follow karein daily IT Roadmaps, Career Tips aur Interview Guidance ke liye.