Being a cafe with 10 computers and high speed Internet access, we have all the
in-house resources to customize virtually any kind of technology event for you. Customer Service Charter
“Customer is King”
At Unique Cyber Cafe, we are committed to build a lasting and fulfilling
internet and gaming experience for you, our customer. We do this by embedding the concept of Customer is King as our serv
ice strategy ..to serve with passion, putting our customers first in everything we do. In realizing our vision to be the leading premium internet cafe brand in
your neighborhood, where people make the difference,
our Customer Service Charter sets out our commitment in delivering
a high standard of customer service. It outlines our key commitments,
how to contact us to provide us feedback, particularly if our service is not up
to your expectation and how you can assist us to serve you better. Key Commitments
We will continuously work towards improving the standards of service and
enhancing your internet and gaming experience. It will be guided by the following key principles:
1) Say Welcome & Thank You
We are grateful for your patronage.
2) Always Smile
Our smile will make your day.
3) Be Helpful and Courteous
How can we help you?
4) Customer is Always Right! Listen and address customer concerns
5) Build Relationship
Get to know you, our customer
