Commerce Coaching Centre Paschim Vihar

NEW BATCH START FOR CLASS XII th ACCOUNTS & MATH.

: Result Oriented
: Experienced Teachers
: Small Batches
: Individual attention
: Regular assignment
: Regular Test

Shankar Jee Jha
9868333949 ; 9999641400
BG-6, 28 C, Paschim Vihar
New Delhi 110063

Congratulations to my students on your excellent success and good luck for more progress.

Communication is the process of passing information and understanding from one person to another. it is the process of imparting ideas and making oneself understood by others.

Characteristics of communication:
1. Two way process.
2. Information sharing and understanding.
3. Verbal and nonverbal.
4. Circular flow.
5. Goal oriented.
6. Continuous process.
7. Pervasive activities.

Elements of communication:
1. Slender or communicator.
2. Encoding of message.
3. Communication channel.
4. Receiver.
5. Decoding.
6. Feedback.

Organisational communication:
1. Internal communications.
2. External communications.

Purpose of communication
1. Exchange of information.
2. Issue of orders and instructions.
3. Education.
4. Advice and counselling.
5. Persuasion.
6. Suggestions.
7. Motivation.
8. Raising Morales.
9. Warning.

Need for communication:
1. Global business environment.
2. Technological advancements.
3. Giant organization.
4. Timely information.
5. Better human relations.
6. Better public relations.

Rial and importance of communication in management:
1. Facilitates planning.
2. Basis of decision making.
3. Achieves effective co-ordination.
4. Facilitates better administration.
5. Creation of mutual trust

24 February.: Physical Education
27 February: English
05 March: Accountancy
17 March: Mathematics
24 March: Bussiness Studies

CBSE board class 12 datesheet 2020