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uture might differ, but the care and consideration they expect from those they interact with will not. We have found that some of the most important skills of students to use are soft skills. Training people in areas such as emotional intelligence helps them improve the services, they can offer customers. People want to be treated with emotional care so do they need in the future too. Industries, including the hospitality industry, navigate their path forward after the changes of the past year. So, Students also need to have creativity, agility, and the ability to pivot as needed to change circumstances, they will need to have adaptable skills that allow them to learn and meet those needs. Although the hospitality industry has certainly experienced tremendous slowdowns over the past year with the COVID-19 pandemic, there are still many reasons to have hope for the future of the industry. For students themselves, a number are still attracted to the hospitality industry as a place to find an exciting career. The students come, interested in opportunities to connect with others and travel. A survey on Gen Y have shown that this younger generation focus more on purpose and destination in their work. Entering a position in the hospitality industry gives them an opportunity to achieve this goal. Considering the future challenges after Covid19 crisis Xavier College of Hotel management has already amended all its Hospitality management those programmers will concentrate highly on developing soft skills besides hard skills, a combination of business acumen, entrepreneurial mindset, and psychological study of consumer behavior in its existing curriculum. These smart changes shall position students to understand customer better.