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21/06/2023
*IT DESKTOP SUPPORT OPENINGS*
Location: Coimbatore
*Qualification : Diploma computer or BCA Computer*
*Experience: 1.5 year*
*Salary: 18,000*
Off Role
Skills : Hardware & Software Support, Basic server Knowledge, Asset Mainainence
Email I'd: [email protected] share your CV
Immediate Joinees Requirement
24/03/2023
Provide L2 technical support/services to users at customer premises. ( 3-4 Years experience)
OS Imaging: Build, test, implement and regularly upgrade OS image for new desktop/laptop or as per customer specific requirements.
Troubleshooting & fixing desktop / laptop OS, e-mail client (MS Outlook/Lotus notes, printer / scanner, print queue related issues.
Good knowledge of hardware & other technical terms
Conduct remote troubleshooting of computer problems
First level hardware support for end user
Troubleshooting desktop / laptop OS issues.
Hardware and software installation and troubleshooting.
Support for standard software issues.
Knowledge of configuring & troubleshooting email Clients. (Outlook configuration, OST, PST, Backup).
Troubleshooting issues related to standard office software (MS Office Word, Xls, PowerPoint etc.)
Conduct remote troubleshooting.
Regularly upgrade OS for new desktop/laptop or as per customer specific requirements
Work on end point patching. (WSUS/Manual)
Maintain Asset register.
Should have knowledge on VPN installation and configuration.
Conduct periodic Physical Asset Verification.
Must be good at printer/printer troubleshooting.
Need good knowledge on Networking.
Should be able to Perform Root Cause Analysis for the incidents
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.
Manage onsite escalation.
Provide extended support as per client requirement.
Salary: 25k to 35k
Email I'd: [email protected]
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