10/06/2026
Job Description:
Senior Business Analyst – HIS / EMR Implementation
Department : Business Analysis / Digital Health / Healthcare IT
Reporting To : Project Manager
Location : As per organization requirement
Job Summary:
The Senior Business Analyst – HIS/EMR Implementation will act as a critical bridge between clinical and operational users and technology teams during the implementation of hospital systems.
This role is responsible for leading requirement gathering, workflow analysis, process redesign, fit-gap analysis, documentation, testing support, and stakeholder alignment to ensure successful deployment of HIS/EMR solutions.
The ideal candidate should possess strong healthcare domain knowledge, excellent analytical capability, and hands-on experience in digital healthcare transformation projects.
Key Responsibilities – Business and Functional Analysis
• Lead requirement gathering sessions with clinicians, nurses, administrators, finance users, and operational stakeholders.
• Analyze existing workflows and define future-state processes for HIS/EMR adoption.
• Conduct fit-gap analysis between current business processes and system functionality.
• Translate business needs into clear functional requirements, user stories, process maps, and solution documentation.
• Ensure traceability of requirements across design, build, testing, and deployment phases.
Key Responsibilities – Healthcare Workflow Mapping
• Map workflows for patient registration, appointment scheduling, admissions, discharge, transfer, clinical documentation, order entry, medication management, billing, claims, laboratory, radiology, and pharmacy.
• Recommend process improvements to improve efficiency, compliance, patient safety, and user experience.
• Work closely with end users to validate clinical and non-clinical workflows.
Key Responsibilities – Stakeholder Engagement
• Act as the primary functional liaison between users, project teams, IT teams, and vendors.
• Facilitate workshops, design sessions, and requirement validation meetings.
• Manage stakeholder expectations and secure sign-off on business requirements and process changes.
• Support executive and departmental reporting with clear analysis and project insights.
Key Responsibilities – Solution Design Support
• Collaborate with technical teams and vendors to ensure business requirements are reflected accurately in system configuration and solution design.
• Review configuration documents, prototypes, and functional design outputs.
• Support master data setup, forms design, rules validation, and reporting requirements.
Key Responsibilities – Testing and Deployment Support
• Prepare and review test scenarios, test scripts, and acceptance criteria.
• Support SIT, UAT, and defect triage from a business perspective.
• Validate that delivered functionality meets user requirements and compliance expectations.
• Assist in go-live readiness, super-user enablement, and post-go-live issue analysis.
Key Responsibilities – Change Management and Training Support
• Support training material review, SOP updates, and business communication documents.
• Identify change impacts across departments and support transition planning.
• Help drive user adoption through functional support and process clarification.
Required Qualifications
• Bachelor’s degree in Healthcare, Nursing, Pharmacy, Life Sciences, Health Informatics, Business, Information Systems, or related discipline.
• 8–10 years of experience in business analysis, with at least 4–5 years in healthcare IT, HIS, or EMR implementation.
• Proven experience in hospital or healthcare workflow analysis and system implementation.
• Strong understanding of clinical and operational processes in healthcare settings.
Required Skills and Competencies
• Excellent requirement gathering and business analysis skills.
• Strong healthcare domain knowledge across clinical and administrative functions.
• Expertise in process mapping, BRD/FRD creation, use cases, and workflow documentation.
• Strong communication and facilitation skills.
• Experience in UAT planning, defect management, and solution validation.
• Knowledge of interoperability, reporting, and data migration concepts is desirable.
• Proficiency in tools such as Visio, Excel, PowerPoint, JIRA, and Confluence.
Preferred Experience
• Experience working on enterprise HIS/EMR platforms.
• Exposure to implementation in multi-specialty hospitals.
• Knowledge of accreditation, regulatory, and privacy requirements in healthcare.
• Certification in CBAP, CCBA, PMI-PBA, or Health Informatics is a plus.
Key Performance Indicators (KPIs)
• Quality and completeness of requirements documentation.
• Stakeholder sign-off and alignment.
• Reduced requirement defects and rework.
• Testing readiness and UAT success.
• Workflow optimization and adoption outcomes.
• Timely support to project milestones and go-live activities.