15/06/2021
Term management is derived from- French word’ Menage’ means‘housekeeping’
• The process of designing and maintaining an environment in which individuals,
working together in groups, efficiently accomplish selected aims is- Management(SRF 2016)
• The art of getting things done through other people- Management (Mary ParkerFollet)
• Management is a function of- Planning, Organizing, Staffing, Leading, Controlling (POSLC)- (modern management functions)
• The ‘Siamese twins’ of management- Planning and Controlling (SRF 2015)
• The aim of all managers is to- Create surplus
• Managing is concern with productivity which implies- Effectiveness andefficiency
*Output-Input ratio within a time period with due consideration to quality-Productivity
• The achievement of objectives- Effectiveness
• The achievement of ends with least amount of resources is- Efficiency
• Managing as a practice is- Art
• The organized knowledge underlying the practice is- Science
• Three basic skills in management was given by- Henri Fayol
• Three basic skills are- Technical, Human and Conceptual skills
• Three skills were popularized by- Robert Katz
• Ability to deal with the tools, techniques, equipments, methods, procedures andknowledge of a specialized field- Technical skill
• At supervisory level, skill required is- Technical skill
• The skill that is learnt easily is- Technical skill
At lower level of management, skill required is- Technical skill
• Ability to work with, understand and motivate other people as individuals or in groups-
Human skills
• For frequent interaction with subordinate skill required is- Human skill
• *The skill required at all levels of management is- Human skill
• Ability and coordinate and integrate all of an organizations interests and activities is-
Conceptual skill
• Ability to think and conceptualize abstract situation is- Conceptual skill
• Ability to make complex decision is- Conceptual skill
• At the top management level, the skill required is- Conceptual, Design and Human skill
• At middle level management- technical skill decreases, human skill still essential & conceptual skill gain in importance