04/12/2024
When we meet someone new, we subconsciously decide whether we can trust them.
We feel it within seconds:
Can we trust them?
Do they have good intentions?
Are they a friend or a threat?
When a salesperson calls, that first impression sets the tone for the entire conversation.
Why? Because we tend to mirror the energy of the people around us.
The best way to make someone feel positive about you is to feel positive about them.
That’s why, before sales calls, I like to research the client on LinkedIn or the Internet. I look for something that makes me genuinely like them and find a way to connect early on during the Zoom call.
Before the meeting, I imagine them as a distant friend I haven’t seen in a while.
And it works—because I’m not pretending. I really do like them.
Maybe instead of trying to imitate body language or act like someone we’re not, we can focus on changing how we feel. When we do, the rest comes naturally.
When we meet someone new, we instinctively decide if we can trust them. We sense it within seconds:
Can we trust them? Do they have good intentions? Are they a friend or a threat? When a salesperson calls, that first impression shapes the entire conversation because we naturally mirror the energy of those around us.
The best way to make someone feel positively toward you is to genuinely feel positive toward them.
That's why, before a sales call, I like to research the client on LinkedIn and online. I look for something that makes me like them so I can start the conversation with some friendly small talk.
Before the meeting, I imagine them as an old friend I haven’t seen in a while. This approach works because I’m not pretending to like them—I genuinely do.
Instead of imitating body language or trying to be someone we're not, maybe we should focus on genuinely liking others.
The rest will flow naturally.