The CX Academy

The CX Academy The CX Academy sets the professional certification standard for online Customer Experience learning.

CX Academy360 provides CX team training across your whole organisation covering all levels and all departments.This appr...
03/09/2026

CX Academy360 provides CX team training across your whole organisation covering all levels and all departments.

This approach is aimed at helping you create an organisation-wide CX Excellence culture.

🔗 Visit our website which explains exactly how we do this: https://hubs.la/Q04wv6zg0

We are delighted to celebrate the global community of CX professionals who choose The CX Academy to deepen their experti...
01/09/2026

We are delighted to celebrate the global community of CX professionals who choose The CX Academy to deepen their expertise.

In the government sector, professionals from leading organisations such as Department of Foreign Affairs, Choctaw Nation Of Oklahoma, Shared Services Connected, منشآت Monsha’at, Surrey County Council, U.S. Department Of Homeland Security, and General Services Administration have invested in our globally recognised CX qualifications.

Their investment reflects the ongoing commitment to CX excellence seen across organisations worldwide.

The world is changing and your skills should too. Boost your career, stand out, and add value to your organisation with ...
31/08/2026

The world is changing and your skills should too. Boost your career, stand out, and add value to your organisation with our Dual Certification & Qualification: Professional Diploma in CX + AI for CX.

Learn more: https://hubs.la/Q04vRz9h0

Today is the last day of our sale, so don’t miss your chance to invest in a recognised CX qualification.

Our August sale is ending soon!Now is the perfect time to get back to education with a course designed to build your ski...
28/08/2026

Our August sale is ending soon!

Now is the perfect time to get back to education with a course designed to build your skills, boost your confidence and help you work towards a recognised qualification in 2026.

Find out more about our Dual Certification & Qualification: Professional Diploma in CX + AI for CX: https://hubs.la/Q04vGHwC0

We are proud to celebrate the global community of CX professionals who choose The CX Academy to deepen their expertise.I...
28/08/2026

We are proud to celebrate the global community of CX professionals who choose The CX Academy to deepen their expertise.

In the utilities sector, professionals from leading organisations such as Energia, GEN-I, Water and Electricity Regulatory Authority, Stedin, Data Communications Company, Emicool, Water Plus, Alt HAN Co, Iberdrola, and Scottish Power have invested in our globally recognised CX qualifications.

Their investment reflects the ongoing commitment to CX excellence seen across organisations worldwide.

With September just around the corner, now is the perfect time to advance your skills by enrolling in our Professional D...
27/08/2026

With September just around the corner, now is the perfect time to advance your skills by enrolling in our Professional Diploma in CX.

Don't delay, enrol now for September, complete your course and get qualified in 2026!

Find out more: https://hubs.la/Q04vvdw30

26/08/2026

In this video, Siobhán Mallen, Director of Learning at The CX Academy, discusses the rise of human premium experiences.

This clip is from our CX Thought Leadership Webinar - 'The Human Edge in an AI World: The Workforce Evolution and Why Human Value is Rising in the Age of AI'.

🎥 Watch the full session here: https://hubs.la/Q04vlr-_0

We’re delighted to receive a 9.3/10 overall experience rating from our recent Professional Diploma in CX graduates.It’s ...
25/08/2026

We’re delighted to receive a 9.3/10 overall experience rating from our recent Professional Diploma in CX graduates.

It’s great to know that learners and graduates value the course content, the support from our team throughout their journey, and the wider learning experience we offer even after they complete their course.

Discover more: https://hubs.la/Q04v9ts70

24/08/2026

In this video, Adrian Swinscoe, Customer Service and Customer Experience Strategy Expert at Punk CX, discusses how businesses are rediscovering emotional intelligence as a competitive advantage.

This clip is from our CX Thought Leadership Webinar - 'The Human Edge in an AI World: The Workforce Evolution and Why Human Value is Rising in the Age of AI'.

🎥 Watch the full session here: https://hubs.la/Q04tZ7PT0

Good support makes learning easier. Our recent Professional Diploma in CX graduates gave us 100% positive ratings for co...
21/08/2026

Good support makes learning easier. Our recent Professional Diploma in CX graduates gave us 100% positive ratings for communication, with 92.3% rating it very good or excellent.

Discover more: https://hubs.la/Q04tQD9D0

Address

Dublin
8

Opening Hours

Monday 8am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+35318818844

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