Jojojobs

- Provide professional wines knowledge to guests
- Recommend wines to accompany relevant dishes to patrons
- Project a professional manner with an emphasis on hospitality and guest service
- Comply with hotel security, fire regulations and all health and safety legislation
- Manage the inventory of the wine cellar

Welcome guests and ascertain their dining needs
Seat guests and manage the seating chart
Monitor restaurant activity to determine seating and dining flow
Respond to guest inquiries and requests in a timely, friendly, and efficient manner
Assist fellow associates wherever necessary to maintain positive working relationships

- Increases level of guest satisfaction by delivery of an outstanding product and service
- Addressing guest requirement and reaching to them
- Complies with brand dictated menus and programs
- Directs the daily activities and assignments of staff
- Monitoring & ensuring F & B service operations

Responsible for operating F&B outlets
Monitoring & ensuring F & B service operations are running smoothly.
Maintaining SOP for quality.
Organizing duty roster of service staff.
Addressing guest requirement and reaching to them.

Prepare and present high quality dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Assist in positive outcomes from guest queries in a timely and efficient manner
Ensure food stuffs are of a good quality
Awareness departmental targets and strive to achieve them as part of the team

Advanced knowledgeable of culinary operations
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service
Ensure that all equipment is kept clean and kept in excellent working condition
Produce and supervise production of all food ensuring top quality
Keep kitchen properly inventoried and food supply and monitor food rotation

Conduct market research to identify selling possibilities and evaluate customer needs.
Negotiate/close deals and handle complaints or objections
Gather feedback from customers or prospects and share with internal teams
Actively seek out new sales opportunities through cold calling, networking and social media
Collaborate with team members to achieve better result

Assign territories and quotas to sales staff
Answer client questions regarding their account or sales products
Enter order information into the company database
Coordinate training and scheduling for
Analyze customer shopping data to optimize sales efforts and identify potential customers staff

Good common sense for making daily on-the-job decisions
Prepare and present dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Prepare all mis-en-place for all relevant menus
Ensure food stuffs are of a good quality and stored correctly

Apply life saving skills and first aid to any guest who is in need.
Ensure safety regulations are being upheld and met.
Secure and maintain cleanliness and safety standards set forth.
Assist with daily startup and closure procedures of swimming pool
Ensure all guests feel welcome and safe and are given responsive, friendly, and courteous service at all times.

Ensure the smooth and efficient operations of the kitchen.
Assure sanitation standards of kitchen are consistently attained
Manage physical inventory verification
Provide update information to the Director of Food & Beverage and Finance Department
Approves and requisitions sufficient cleaning and other supplies for efficient service

Assist in promoting the facilities and services of the Spa & Resort.
Maintain an efficient control over all transactions, facility reservation and administration duties.
Have a complete understanding and strictly adhere to our standard operation procedures, policies & guidelines.
Assist with the planning and support the activities and events for members.
Have a complete understanding and strictly adhere to SOPs, policies & guidelines.