11/12/2025
Thank you, Professor Benjamin Luke Moorhouse, Associate Professor in the Department of English at the City University of Hong Kong, for his inspiring presentation at our final QESS Chatbots event on the topic “GenAI and Academic Communication Tasks: Moving from Tools of Efficiency to Tools of Quality” on 5 Dec 2025.
In the 3-hour session, Professor Moorhouse started with a review of the evolving GenAI landscape and a critical look at the efficiency narrative from an academic perspective. He drew participants’ attention to what may be gained and, ultimately, what may be lost when GenAI is used only as a shortcut, including risks to trust, integrity, skills, autonomy and our sense of humanity in academic practices. He reminded us that, instead of focusing only on the “efficiency” brought about by GenAI, we should protect quality and meaningful engagement in communication, and use GenAI strategically while maintaining agency and responsibility.
Professor Moorhouse stressed the importance of designing learning opportunities that develop agentic students, who can act independently, make choices and influence outcomes rather than passively responding to circumstances. He also highlighted the importance of building students’ critical AI literacies, awareness, contextual reasoning, evaluation of AI outputs and the ability to “re-reason” instead of accepting responses unquestioningly.
All in all, Professor Moorhouse’s talk was a perfect conclusion to the series of QESS events.
Thank you everyone for your continued support! Together, we have explored a lot in the novel arena of Chatbots and GenAI.
If you have any questions, feel free to contact Yvonne Wong at [email protected].