Hamilton Training Services

𝗪𝗛𝗬 𝗛𝗨𝗠𝗔𝗡 𝗖𝗢𝗔𝗖𝗛𝗜𝗡𝗚 & 𝗠𝗘𝗡𝗧𝗢𝗥𝗜𝗡𝗚 𝗠𝗔𝗧𝗧𝗘𝗥 𝗠𝗢𝗥𝗘 𝗧𝗛𝗔𝗡 𝗘𝗩𝗘𝗥
Of course, AI can draft, summarise and distribute work but what it cannot do is build trust, apply human judgement or help someone navigate the 'grey' parts of their role.

𝘛𝘩𝘢𝘵 𝘪𝘴 𝘸𝘩𝘺 𝘩𝘶𝘮𝘢𝘯 C𝘰𝘢𝘤𝘩𝘪𝘯𝘨 𝘢𝘯𝘥 M𝘦𝘯𝘵𝘰𝘳𝘪𝘯𝘨 𝘢𝘳𝘦 𝘮𝘰𝘳𝘦 𝘪𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘵 𝘵𝘩𝘢𝘯 𝘦𝘷𝘦𝘳 𝘪𝘯 𝘵𝘩𝘦 𝘸𝘰𝘳𝘭𝘥 𝘰𝘧 𝘈𝘐.

When this is done well, it has a measurable impact. Employees in mentoring programmes are 49% less likely to leave, 86% of pairings meet monthly, and 89% of Mentees improve within 4 months.

At HTS, we can help you develop and train your Coaches and Mentors.

Drop us a line to start the conversation.

𝗦𝘁𝗿𝗮𝗶𝗴𝗵𝘁𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 | 𝗥𝗲𝗮𝗹 𝗥𝗲𝘀𝘂𝗹𝘁𝘀

HTS were delighted to work with colleagues from Aspatria Farmers over the last month to deliver 2 courses from our suite of 𝘛𝘢𝘭𝘦𝘯𝘵 𝘛𝘰𝘰𝘭𝘣𝘰𝘹 short courses.

The levels of engagement and interaction were very good indeed and delegates left both sessions with concrete strategies to implement in their roles.

This is what we are all about at HTS:

𝗦𝘁𝗿𝗮𝗶𝗴𝗵𝘁𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 | 𝗥𝗲𝗮𝗹 𝗥𝗲𝘀𝘂𝗹𝘁𝘀

𝗗𝗜𝗗 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪?

HTS operates the length and breadth of the UK and Ireland? We can also work with clients in Europe and beyond.

Last month, the HTS team was on its travels to the Garden of England (Kent) to work with some very motivated colleagues near Rochester.

If you are looking for high-quality Learning and Development solutions, drop us a line.

𝗦𝘁𝗿𝗮𝗶𝗴𝗵𝘁𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 | 𝗥𝗲𝗮𝗹 𝗥𝗲𝘀𝘂𝗹𝘁𝘀

According to a recent article by the CIPD, Gen Z (the youngest generation in the workforce, is frequently criticised for having poor communication skills.

𝘛𝘩𝘦 ‘𝘎𝘦𝘯 𝘡 𝘴𝘵𝘢𝘳𝘦’ – 𝘵𝘩𝘦 𝘣𝘭𝘢𝘯𝘬 𝘧𝘢𝘤𝘪𝘢𝘭 𝘦𝘹𝘱𝘳𝘦𝘴𝘴𝘪𝘰𝘯 𝘺𝘰𝘶𝘯𝘨 𝘱𝘦𝘰𝘱𝘭𝘦 𝘢𝘳𝘦 𝘴𝘰𝘮𝘦𝘵𝘪𝘮𝘦𝘴 𝘢𝘤𝘤𝘶𝘴𝘦𝘥 𝘰𝘧 𝘨𝘪𝘷𝘪𝘯𝘨 𝘪𝘯 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦 𝘵𝘰 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯𝘴 – 𝘪𝘴 𝘰𝘧𝘵𝘦𝘯 𝘤𝘪𝘵𝘦𝘥 𝘢𝘴 𝘢𝘯 𝘦𝘹𝘢𝘮𝘱𝘭𝘦 𝘰𝘧 𝘵𝘩𝘪𝘴.

47% of employers believe Gen Z lack satisfactory communication skills.

HTS can help you and your people improve their communication skills.

Get in touch.

HTS was delighted to work with leading family-run business, Lloyd Ltd Carlisle recently. Founded in 1964 and headquartered in Carlisle, Lloyd Ltd operates across the North of England and the Scottish Borders.

HTS delivered bespoke customer service training for over 100 of their people to reinforce their, already superb, service and further cement Lloyd Ltd’s position as ‘𝘓𝘦𝘢𝘥𝘦𝘳𝘴 𝘪𝘯 𝘵𝘩𝘦𝘪𝘳 𝘍𝘪𝘦𝘭𝘥’.

In our recent poll, 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗨𝗽𝘀𝗸𝗶𝗹𝗹𝗶𝗻𝗴 was identified as the biggest training and development need in organisations with 50% of the vote.

𝗔𝗰𝗰𝗶𝗱𝗲𝗻𝘁𝗮𝗹 𝗺𝗮𝗻𝗮𝗴𝗲𝗿𝘀, without proper leadership training, contribute to almost 𝗮 𝘁𝗵𝗶𝗿𝗱 of workers leaving organisations, according to research.

A 2023 CMI study of 4500 workers also highlighted that '𝘁𝗵𝗮𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗿𝘀 𝘄𝗵𝗼 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗳𝗼𝗿𝗺𝗮𝗹 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝗿𝗲 𝘀𝘂𝗯𝘀𝘁𝗮𝗻𝘁𝗶𝗮𝗹𝗹𝘆 𝗺𝗼𝗿𝗲 𝗹𝗶𝗸𝗲𝗹𝘆 𝘁𝗼 𝗳𝗲𝗲𝗹 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗿𝗶𝗮𝗹 𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 (𝟴𝟯% 𝗮𝗴𝗮𝗶𝗻𝘀𝘁 𝟳𝟭% 𝗽𝗲𝗿 𝗰𝗲𝗻𝘁).

The good news is that HTS can help you provide structured and impactful training and development for your aspiring and existing managers.

Drop us a line, we would be delighted to chat.

𝗡𝗔𝗥𝗥𝗢𝗪𝗜𝗡𝗚 𝗧𝗛𝗘 𝚂̶𝙾̶𝙵̶𝚃̶ ̶𝗘𝗦𝗦𝗘𝗡𝗧𝗜𝗔𝗟 𝗦𝗞𝗜𝗟𝗟𝗦 𝗚𝗔𝗣
Those who have met our Founder, Craig, will know his feelings on the term 'soft' skills and how he feels passionately that they ought to be referred to as 𝘌𝘴𝘴𝘦𝘯𝘵𝘪𝘢𝘭 Skills.

According to People Management magazine from the CIPD, the advent of hybrid working means that there is less face-to-face interaction with co-workers, fewer 'off the cuff' learning moments, fewer opportunities to practise soft skills and reduced chances to see experienced colleagues model these skills and behaviours in real life.

According to the SHIFT 43% 𝙤𝙛 𝙢𝙖𝙣𝙖𝙜𝙚𝙧𝙨 𝙝𝙖𝙙 𝙣𝙤𝙩𝙞𝙘𝙚𝙙 𝙖 𝙙𝙚𝙘𝙡𝙞𝙣𝙚 𝙞𝙣 𝙨𝙤𝙛𝙩 𝙨𝙠𝙞𝙡𝙡𝙨 𝙨𝙞𝙣𝙘𝙚 𝙩𝙝𝙚 𝙥𝙖𝙣𝙙𝙚𝙢𝙞𝙘. 𝙍𝙞𝙨𝙞𝙣𝙜 𝙘𝙤𝙣𝙘𝙚𝙧𝙣𝙨 𝙖𝙗𝙤𝙪𝙩 𝙩𝙧𝙖𝙣𝙨𝙖𝙘𝙩𝙞𝙤𝙣𝙖𝙡 𝙧𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥𝙨, 𝙤𝙫𝙚𝙧𝙡𝙮 𝙘𝙖𝙨𝙪𝙖𝙡 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙖 𝙡𝙖𝙘𝙠 𝙤𝙛 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙞𝙤𝙣 𝙩𝙤 𝙡𝙚𝙖𝙙𝙚𝙧𝙨𝙝𝙞𝙥 𝙬𝙚𝙧𝙚 𝙖𝙡𝙨𝙤 𝙧𝙚𝙘𝙪𝙧𝙧𝙞𝙣𝙜 𝙩𝙝𝙚𝙢𝙚𝙨.

HTS can help you and your people develop these skills.

Get in touch now.

𝗗𝗼𝗻’𝘁 𝗗𝗿𝗼𝗽 𝘁𝗵𝗲 𝗕𝗮𝗹𝗹: 𝗪𝗵𝘆 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗣𝗹𝗮𝘆-𝘁𝗵𝗲-𝗕𝗮𝗹𝗹 𝗠𝗼𝗺𝗲𝗻𝘁 𝗳𝗼𝗿 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀

In many organisations, the onboarding process is like the play-the-ball in rugby league – it sets the pace and direction for everything that follows. Done well, it reassures new starters with the practical details they worry about most: what to wear, where the tea room is, when breaks happen, and how to access IT systems. Done poorly, it overwhelms them with endless compliance modules, policies and videos, disconnected from their new role.

At Hamilton Training Services, we’ve seen both sides. We know the importance of designing onboarding that balances reassurance, compliance, and connection, while recognising the knowledge and skills People Teams have already worked hard to identify. We also understand how vital smooth communication is between People colleagues and L&D teams to avoid last-minute scrambles and to make the first day genuinely welcoming.

Hamilton Training Services can help you design, develop and deliver onboarding programmes that truly set new employees up for success.

HTS are delighted to be able to collaborate with BES Group on this series of workshops.

The first session was superb with extremely high engagement levels and some fantastic ground covered.

We are looking forward to the next one in a few weeks.

𝗧𝗛𝗘 𝗣𝗢𝗪𝗘𝗥 𝗢𝗙 𝗟𝗜𝗦𝗧𝗘𝗡𝗜𝗡𝗚
When, in 2014, Andy Mitchell first walked into the offices of Tideway, the company tasked with financing, building, maintaining and operating a multibillion-pound, 16-mile “super-sewer” deep below London, you would have forgiven its new chief executive for being a little daunted. Forget the sheer size of the engineering challenge, the UK’s notoriously chequered history when it comes to major infrastructure projects was hardly a promising starting point.

𝘈𝘯𝘥 𝘺𝘦𝘵, 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘵𝘩𝘪𝘯𝘨 𝘔𝘪𝘵𝘤𝘩𝘦𝘭𝘭 𝘥𝘪𝘥 𝘸𝘢𝘴 𝘭𝘪𝘴𝘵𝘦𝘯.

All the best Leaders and Managers have well-developed listening skills and, coupled with this, they ask great questions.

HTS can help you and your people develop theirs. Drop us a line now to start the conversation.

From: https://lnkd.in/etfqrAmj