01/07/2026
🌟 CRACKERJAX PARENTS' QUESTIONNAIRE 🌟
💙 Thank You!
A huge THANK YOU to everyone who took the time to complete our recent Parents' Questionnaire.
We were overwhelmed by your lovely comments, kind words, appreciation and continued support. We also greatly value your suggestions, as they help us to reflect on our practice and continually improve the experiences we provide for your children.
Your feedback really does make a difference!
⭐ YOU SAID… WE DID! ⭐
🍎 You said...
"We'd like a wider variety of snacks."
✅ We did...
We have introduced a greater variety of snacks and have asked the children what they would like to see available. Whilst we have always provided fresh fruit and vegetables, we are now offering them more frequently and with an even wider choice.
🎲 You said...
"We'd like more variety in activities."
✅ We did...
We've purchased a range of new toys and activities to provide even more exciting play opportunities. We also plan to purchase either a pool table or an air hockey table after the summer holidays for our older children to enjoy.
🚪 You said...
"It's difficult to comment on the setting because we don't come inside due to the security system."
✅ We did...
We completely understood your comments. We also felt that the current arrangements limited opportunities to build strong relationships with parents and carers and prevented families from seeing their children interacting with friends and enjoying the activities on offer.
We spoke with the school and requested permission to return to our previous practice of welcoming parents and carers into the setting.
We're delighted to say they agreed! 🎉
We look forward to welcoming you back into Crackerjax.
⏰ You said...
"Could you open earlier at 7:30am?"
✅ We did...
As some of you may remember, we have trialled a 7:30am opening on previous occasions. Unfortunately, there wasn't enough demand at the time to make it sustainable.
However, we will be trialling this again once our new September starters have settled into the setting.
📢 We'll keep everyone informed of the planned start date.
📝 You said...
"We'd like invoices."
✅ We did...
We carefully considered this suggestion. However, our priority is always the health, safety and wellbeing of the children.
Creating weekly invoices would require additional office time and staffing, which could result in increased operating costs and, ultimately, higher childcare fees.
As outlined in our Terms and Conditions, fees are payable weekly and, where payments are made as agreed, invoices should not be necessary.
However, we are always happy to provide a receipt for any payment made, allowing you to keep a record of your childcare fees.
🍽️ You said...
"We'd like hot meals to be provided."
✅ We did...
We explored this suggestion carefully. Unfortunately, preparing and serving hot meals would require additional staffing, preparation time and equipment, all of which would significantly increase our running costs.
At Crackerjax, we are committed to keeping our childcare fees as affordable as possible while continuing to provide high-quality care. For this reason, we are unable to introduce hot meals at this time.
🌱 Our Current Focus
Alongside having fun and making wonderful memories, we are currently focusing on developing children's:
⭐ Independence
⭐ Problem-solving skills
⭐ Good manners
These important life skills help children become confident, resilient and respectful, and we appreciate your continued support in encouraging these at home too.
💙 Thank You
Your feedback, encouragement and support are hugely appreciated.
Working together with our families helps us provide the very best experiences for every child at Crackerjax.
Thank you for being part of our Crackerjax family!
