Positive Outcomes Childcare

📣📣📣📣WE ARE HIRING📣📣📣📣

Referral and Engagement officer
ocation: Head Office
Contract: Full-time, 40 hours per week
Closing Date: 8 May 2026, 17:00

We are seeking a proactive and driven Referral and Engagement officer to join our team.

Key Responsibilities

✔Build and maintain positive relationships with commissioners through regular monthly and quarterly visits and check-ins

✔Attend commissioner events and relevant forums to strengthen partnerships and identify referral opportunities

✔Manage referral platforms on a day-to-day basis, ensuring timely responses and appropriate handling of referrals and rejections

✔Share suitable placement opportunities with Registered Managers and escalate issues where required

✔Work collaboratively with Regional Managers to resolve challenges and ensure consistent communication

✔Review and respond to placement fee costings on a weekly basis, adapting to changes in local authority expectations

✔Collect and analyse data to identify trends, supporting service improvement and strategic planning

✔Ensure safe and effective planning throughout the placement process, from initial agreement through to move-in

✔Review and sign off contracts and placement agreements

About You

🔹Strong relationship-building and communication skills

🔹Experience working with local authorities, commissioners, or within a placements function (desirable)

🔹Ability to manage multiple priorities and respond effectively in a fast-paced environment

🔹Analytical mindset with confidence in interpreting data and trends

🔹A collaborative, solution-focused approach

Requirements

🔹Full UK driving licence (essential for face-to-face meetings and events)

Working Arrangements

🔹This role is based at Head Office and operates on a full-time, 40-hour contract.

How to Apply

If you are interested, please submit an expression of interest to [email protected] outlining how your skills and experience meet the criteria for the role.

We would like to wish all of our incredible staff team a very Merry Christmas and thank you!

Your dedication, compassion, and hard work throughout the year have helped us to achieve some truly fantastic outcomes for the children in our care.

We're so proud of what we've accomplished together and look forward to carrying this commitment, care, and positivity into the New Year as we continue to support and empower our children.

To all of the commissioners, parents, social workers, government bodies and everyone that has supported our children or our company - we wish you all a fantastic holiday season and a very happy new year!

We wanted to share a really positive story about our Willows home and a success that they have had with an amazing young person. The story is one of hope and resilience, but also of sadness for us and our wonderful Willows staff team, as we have recently had to say a tearful goodbye to one of our children who has been with us for 3 years.

Our Willows team threw an 18th Birthday party to say goodbye to her.
It was a fantastic day and she loved every minute of it! In the words of our Deputy Manager:

"She was very grateful and there have been some tears from 👧 and staff (happy and also sad this part of her journey has come to an end).

As we all know; 👧 has grown into a beautiful, smart and a much more confident person. She arrived, just a 15-year-old child with her own trauma, barriers, struggles, with little trust in the world and not knowing who she is/wants to become. We can proudly say she has overcome soo much from having crippling anxiety that consumed her, to becoming confident, speaking out for herself, passing GCSE's and is now in her 2nd year of college. Her outlook on life, adults and the world around her has changed for the better; 👧 has put the work in herself to be the most incredible young woman she is.

The team (all those that have come and gone and some which remain) can also carry pride in all we have achieved by helping HER to achieve a much more positive outcome (pun intended).

We can safely and proudly say; we have guided 👧 into adulthood and know she will go on and do great things! From tears and tantrums from not wanting to do things for herself… to now being completely capable and independent to face the world head on!"

We all wish our wonderful 👧 a great future and to continue on her own journey to success. We also want to congratulate our Willows staff team, this is truly what Positive Outcomes is about: Helping our children to heal and thrive!

We'd like to say a huge 'Welcome' to all the new members of the Positive Outcomes team!

Our image was taken from their recent training days at our HQ!

They are all amazing, bright, friendly and very caring individuals, so much so, that they even named our training manikin and included him in the team photo...so we now have a new member of Learning and Development: CPR Manikin Steve!

We are looking forward to working together to support and care for our young people and encourage and create opportunities for you within our expanding organisation.

Reflecting on the amazing successes that we've achieved over the past 9 months, we want to congratulate and thank our entire staff team for their application, dedication, professionalism, empathy and caring attitude.

Together, we have made significant progress across the board including (but not limited to):

✅ 2 x Outstanding ratings achieved

✅ 2 x Good ratings achieved

✅ 3 x New homes opened and all providing safety to amazing children

✅ 1 x New home awaiting registration

✅ Phase 2 of our clinical model launched

✅ A switch in behaviour management

✅ Introduction of a new L&D lead.

✅ Introduction of new recruitment partners

✅ Homes Managers undertaking senior management qualifications

✅ Many of our colleagues completing their Level 4 qualifications and many

more embarking on this exciting step.

✅ Registered Managers on pathways to becoming Regional Managers &

RI's, and a lengthy list of internal promotions at all levels.

✅ A larger head office to support our growing team of amazing

professionals and their departments.

✅ Many children transitioned on to the next step of their exciting journey,

some back to loved ones, some onto independence.

✅ Children sitting GCSE exams, attending college, their first part time jobs, spending time in European countries and excelling like never before.

A message from our Senior Manager

As I write this at 6.00am on a Sunday morning, I am smiling. I am smiling because when the world is busy, all of the above is taken for granted as "just what we do".

I am fortunate enough that for the first time ever I have found an organisation that meets my high expectations of culture, values and outcomes for children.

I sit on a senior leadership team of the best professionals that I have ever worked alongside and together we are formidable. A lot of things in any profession are tell tales signs of job satisfaction.

I believe the biggest to be how you feel about Monday, on Sunday! Are you sitting their smiling like I am, or are you dreading it?

If you want to be a part of this exciting adventure then please reach out, let's get that "Sunday smile back".

If you are interested in working for Positive Outcomes Childcare Limited please contact us today at: [email protected]

More amazing expansion news! We are very proud to announce, that we have received notification that 'Quarry' our brand new Shrewsbury based home has officially been granted registration!

We'd also like to congratulate our amazing Staff Team at 'Mill House' and our young person who has settled in amazingly well! He has just celebrated his 12th birthday, with the care team and his family. This was really positive, and they were all able to enjoy a day of him showing his family the beautiful views of the Long Mynd and all the wild horses.

Since residing with us at Mill house, he has stopped va**ng and has engaged in educational activities, including joining a boxing club that he attends twice weekly, and is loving it. He’s doing so well.

What a fantastic result, well done to our Young Person, Jeanna and the Team!