20/05/2024
As any Bridgerton viewer knows, eye contact is vitally important. The science (for those who are interested) is that prolonged eye contact causes the release of chemicals responsible for attraction. It also activates certain parts of our brains that are responsible for social engagement, building rapport and oh, it makes us feel good too.
In person, making and holding eye contact is easy. You have a whole variety of teeny tiny body language cues to pick up on.
Many people think that making the same kind of rapport online, through a website or social media is difficult - but it's really not...its just people miss out on the opportunity for - well, I don't know why!
So many businesses use a logo (and a tiny, badly shrunk one that that) for their Facebook profile picture. What a waste! Instead, use a picture of yourself, so that people can see who they are talking to. A logo is not going to create the same kind of connection as a smile.
This is especially true if you're in a business where the client has to expose themselves, physically or emotionally. For instance, if I'm looking to find a therapist for something I feel terribly insecure about, I'm much more likely to reach out to someone who has a face, rather than just a logo.
This is even more true if your business name isn't a person name. I regularly make the comment that if I could rename our soft tissue therapy business now, I'd simply call it "Greg's" (sausage rolls be damned), because it's so much more personable than "State 11". We get round it by using a picture of ourselves as the Facebook profile picture, and using ourselves as the topic of posts quite regularly, but it has been an impediment I didn't even know I was creating at the start.
Physical therapists and massage therapists sometimes worry that using their own picture will encourage "creeps" or "perverts" to contact them. You're just as likely to get that if your profile picture is your logo (as Greg will attest!), although I'd potentially NOT use a picture of yourself at a nudist beach as your profile picture (yes, you should be able to use what you want, no, it's not fair that you can't, yes, you can be the person striking out if you want, it's just not what I'd choose to do personally). But by letting that concern dominate your thinking, you're potentially losing out on gaining clients - which in today's cost of living crisis, isn't something that anyone can afford to do.
What do you think? Do you use a picture of yourself as your business profile picture? Why have you made the choice you have?