01/10/2026
“Amazing.” ⭐⭐⭐⭐⭐
A lovely bit of feedback to receive from an NHS client following their bespoke Empowering Frontline Excellence in Patient Care training.
We’re really proud of the work we do with NHS teams across the country, as well as organisations throughout the wider health and care sector.
There’s a lot that goes on behind the scenes with a bespoke programme like this, from getting to know the client and understanding what their people need, to designing the training around them and making sure it’s relevant, practical and useful afterwards too.
A huge well done to Marie, Danielle and our wonderful designers, Kim and Dave. 💗💗💗💗
“Marie went out of her way to help me to design training specific for our department and staff needs. She was very accommodating by visiting me in person which made a massive difference. Danielle was amazing at delivering the sessions and all staff appreciated her passion and engagement.”
You can read more of our client feedback here:
https://uk.trustpilot.com/review/liveandlearnconsultancy.co.uk
If you’re looking for bespoke Customer Service training for your team, Marie would love to hear from you. 😊
https://www.liveandlearnconsultancy.co.uk/customer-service-training-courses/