Live and Learn Consultancy

Clients see the trainer delivering the session, but they don’t always see the work that has taken place behind the scenes to turn their initial brief into a carefully designed training programme.

Our design team, Kim Parsons and David Beck, work closely with clients and our delivery team to create learning that reflects the client’s sector, organisation, people and the particular challenges they’re facing.

From developing the initial brief through to creating the trainer guide, presentation materials and learner resources, a great deal of thought goes into making every programme engaging, relevant and genuinely useful.

We’re incredibly lucky to have Kim and Dave as part of the Live and Learn team. 💜

A brilliant day of Management Skills training in Poppy’s Room this week, with nine delegates joining us from organisations across a range of industries.

Led by Andrew Ferrill, the day explored the role of the modern manager, different management styles, delegation and how to approach difficult conversations with greater confidence. There was plenty of discussion, shared experience and practical activity along the way, including this team challenge!

Thank you to everyone who joined us and helped make it such an enjoyable and involving day.

If you’re looking to develop your own skills or support someone within your team, we have plenty more open courses coming up, including:

- Customer Service Training – 15 September
- Women in Leadership – 21 September
- Leadership Skills – 22 September
- Presentation Skills – 8 October
- HR Skills for Managers – 22 October
- Managing Stress at Work – 28 October
- Advanced Communication Skills – 4 November

Courses are available through a mixture of face-to-face training in Poppy’s Room at Fox Valley and live online sessions.

Talk to us about the right course for you!

A little milestone we’re incredibly proud of… 💜

Having recently held a 4.9 rating on Trustpilot, we’ve now reached 5.0, based on 278 reviews. ⭐⭐⭐⭐⭐

Every review comes from someone who has experienced our training or worked with our team, which is what makes this mean so much.

Thank you to everyone who has taken the time to share their feedback, and to the whole Live and Learn Consultancy team. From client services and course design to delivery and beyond, so much care, energy and hard work goes into every client and learner experience. 💜

Another fantastic 5-star review, this time following Anti-Harassment Training delivered by Mark Simpson. ⭐⭐⭐⭐⭐

The two-day session helped the management team prepare for the upcoming changes in legislation, with the training described as informative, engaging and thought-provoking.

Brilliant work, Mark, and thank you to Gemma for recommending Live and Learn Consultancy. We’re glad the Haribo went down well too! 🍬

We offer Anti-Harassment Training for both employees and managers:

Employee training: https://www.liveandlearnconsultancy.co.uk/in-house-training-courses/hr-training-in-house-open-courses/harassment-awareness-training-for-employees/

Manager training: https://www.liveandlearnconsultancy.co.uk/in-house-training-courses/hr-training-in-house-open-courses/harassment-training-for-managers/

Thank you so much to everyone who has responded to our free Anaphylaxis Awareness sessions.

We’ve now had more than 100 people sign up across the sessions, which has honestly taken us by surprise.

After what happened to Sharon, we wanted to do something practical to help raise awareness. Seeing so many people book on, share the post and support the idea has meant a lot.

There are still free places available:

Friday 7 August, 10am to 11am
Monday 14 September, 10am to 11am
Tuesday 22 September, 10am to 11am, in person at Live & Learn HQ, Fox Valley
Friday 2 October, 2pm to 3pm

The sessions will help people recognise the signs of anaphylaxis and understand the use of adrenaline auto-injectors.

To book a free place, email [email protected]

Thank you again to everyone who has helped raise awareness by sharing, commenting or booking a place. It really does make a difference ❤️

𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗲𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗰𝗿𝗼𝘀𝘀 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗮𝘁𝗶𝗼𝗻? 𝗪𝗲’𝗱 𝗹𝗼𝘃𝗲 𝘁𝗼 𝗵𝗲𝗮𝗿 𝘆𝗼𝘂𝗿 𝘁𝗵𝗼𝘂𝗴𝗵𝘁𝘀.

It's a question explored in our latest article, published by The CPD Certification Service.

The article looks at why understanding generational differences can be useful, but also why making assumptions based on someone's age can do more harm than good.

Many of the ideas explored in the article also form part of our 𝗼𝗻𝗲-𝗱𝗮𝘆 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗗𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆 𝗽𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗲, where we help leaders move beyond stereotypes and develop practical strategies for leading multigenerational teams.

Ultimately, good leadership isn't about labels. It's about getting to know the individual, adapting your approach and creating an inclusive workplace where everyone can contribute.

𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 𝗵𝗲𝗿𝗲:
https://www.cpduk.co.uk/news/managing-generational-diversity-without-putting-people-boxes

Managing Generational Diversity Without Putting People in Boxes This informal CPD article, ‘Managing Generational Diversity Without Putting People in Boxes’ was provided by Mark Simpson, Senior L&D Consultant at Live and Learn Consultancy, a UK soft skills training provider delivering programmes that empower businesses and employees to thrive.

Not every development need calls for a full day away from the job.

Our Power Sessions are focused, practical 2-hour workshops designed to tackle a specific workplace challenge without taking up the whole day.

Popular sessions include:

✅ Assertiveness - How to Become More Assertive
✅ Communication - Managing Challenging Conversations
✅ HR - How to Deliver Effective One-to-Ones
✅ Harassment - Understanding Bullying & Harassment at Work
✅ Leadership - Introduction to Leadership
✅ Performance - How to Build a High Performing Team
✅ Problem Solving - How to Problem Solve Effectively
✅ Productivity - Introduction to Time Management
✅ Self-Awareness - Understanding Emotional Intelligence
✅ Team Conflict - Understanding the 8 Causes of Conflict

These are just a few of the topics available. Choose one session or mix and match different workshops to create a programme around your team’s needs.

Sessions can be delivered live virtually or in-house for groups of up to 15 people.

View our Power Sessions brochure for the full list of workshops and prices:
https://shorturl.at/Gwr6j

Pressure, change and uncertainty can take their toll. The good news is that resilience is a skill that can be developed.

We’ve got a few places left on our 1-day Mental Resilience Open Course:

🗓 Tuesday 21 July
🕤 9.30am to 4.30pm
💻 Live virtual training
💷 £249 + VAT per person

Participants will learn practical ways to manage pressure, respond to challenges and build habits that support resilience and wellbeing.

For more details about the course, visit:
https://www.liveandlearnconsultancy.co.uk/mental-resilience-training-courses/

To book a place, call 0114 357 0350 or email [email protected]

After a frightening experience involving one of our own team, we’re offering free Anaphylaxis Awareness sessions.

Sharon, our Events Manager, recently suffered a severe and unexpected anaphylactic reaction. She had never experienced anything like it before.

Within minutes, her face, lips and tongue had swollen, her breathing was affected, and the situation became life-threatening.

Thankfully, an ambulance was called immediately and paramedics were able to act quickly.

It was a huge shock for Sharon, her family and all of us at Live and Learn Consultancy.

So we’ve decided to do something practical to raise awareness.

We’re running free 1-hour sessions to help people understand:

• How to recognise the signs of anaphylaxis
• What an adrenaline auto-injector is
• How devices such as EpiPens are used
• Why acting quickly matters

The sessions will be delivered by Paul Kitchen, our Head of Learning and Development, who is a certified First Aid Instructor and has worked as a first responder.

Free webinar dates:
• Friday 7 August, 10am to 11am
• Monday 14 September, 10am to 11am
• Friday 2 October, 2pm to 3pm

Free in-person session at Live and Learn Consultancy HQ (Sheffield):
• Tuesday 22 September, 10am to 11am (Limited to 18 places)

To book a free place, email [email protected]

A huge thank you to Andy for taking the time to leave this review after our Customer Service Skills training, delivered for a team in the healthcare sector.

It's great to know the session gave people practical ideas they could take straight back into their roles, while also challenging them to think differently about the service they provide.

Thanks again, Andy, for your kind words and for being part of the day.