Halton SENDIASS can help you to:
•Understand more about SEND support
•Develop good relationships with professionals
•Prepare well for meetings
•Express yours and your child’s views
•Understand SEND paperwork
These are the important things to know about our service:
•It’s confidential. We don’t share anything you tell us, unless it’s a safeguarding issue or you have given us permission.
•It’s i
mpartial. We aim to give you information about the options available, then it’s up to you to make the decisions. We won’t promote one option over another, unless there’s no alternative. We are also separate from Halton Borough Council’s other SEND services and departments.
•It’s free of charge.
•We talk directly to parents, carers, guardians, children and young people. We can also talk to professionals if parents or young people give their permission.
•Anyone can access it. If you have communication difficulties or English as a second language, we will always do our best to arrange the right support. Some of our information is written in languages other than English and we can also produce information in large print if you need it. Please contact us if you need information in other formats or need more help.
•It’s based on the law. All Halton SENDIASS Officers have training about the legal areas of SEND support, EHC Plans and issues such as exclusion, transport, disability discrimination, .elective home education, admissions, school choice, bullying .
•It operates on a first come first served basis, unless you need to speak to us urgently. We ask that you leave a voicemail when you call, and leave the name and date of birth of the child / young person. A Caseworker will aim to return your call as soon as possible and within 3 working days.
•It’s for anyone living in Halton. If you live in Halton we are the only statutory Information Advice and Support services for your area.
