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Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Feefo

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Hi. We’re Feefo. We help consumers and businesses make the right decisions. This means that you can trust Feefo.

For consumers, with Feefo you can be assured of reading the opinion of people that matter - genuine customers of specific companies. Genuine, because you are only invited to rate and review once you have made a purchase. For businesses Feefo is safe, secure and simple and, as it matches back to buyers, you can be 100% confident that the reviews you receive are from only genuine customers. Feefo strives to be the most trusted provider of Ratings and Reviews.

14/10/2026

✨ The way customers discover brands is changing.

From product research to purchase decisions, AI is playing a growing role in how people find information and recommendations.
That makes trusted customer feedback more important than ever.

Purchaser-verified reviews help create authentic customer evidence, giving AI richer context about your products, services and customer experiences.
At Feefo, we help brands build trust through verified feedback, helping create the signals that support discovery, credibility and recommendation in an AI-first world.

Learn more here: https://eu1.hubs.ly/H0z3DX_0

06/10/2026

Last chance to join our webinar: How to Make Your Product Reviews Easy to Shop

Shoppers are looking for answers before they buy. The easier it is for them to find relevant experiences, product details and customer insights within your reviews, the more confident they'll feel about purchasing.

In this session, we'll show you how to make your review content more visible to customers to quickly discover the information that matters most.

✔ Help shoppers find answers faster
✔ Improve the path to purchase
✔ Make review content more actionable
✔ Turn customer feedback into a stronger conversion driver

Save your spot now: https://eu1.hubs.ly/H0yR_jZ0

01/10/2026

More responses. Richer feedback. Less friction. 📱⭐

Since launching WhatsApp as a review collection channel, we've seen businesses achieve:
✅ Up to 7x increases in engagement
✅ More opportunities to collect reviews through an additional customer touchpoint
✅ More detailed customer feedback through familiar, conversational interactions

WhatsApp gives customers another convenient way to share feedback, helping brands increase review coverage and capture richer insights across the customer journey.

Join the growing number of brands using WhatsApp to collect reviews faster and gain deeper customer insights.

Learn more: https://eu1.hubs.ly/H0yLYhl0

29/09/2026

🎃 Join us for the Feefo Labs Launch Evening.

We're bringing together clients, product leaders and innovators for an evening of complimentary drinks, networking, and an exclusive introduction to Feefo Labs.

Discover how our new BetaTester community gives you the opportunity to get closer to product development, influence future innovations, and gain early access to what's coming next.

📅 Wednesday 21 October | 6:00 PM to 8:00 PM (BST)
📍 Feefo London Office

Spaces are limited, register your interest today below:
https://eu1.hubs.ly/H0yH5nW0

Want to learn more about Feefo Labs? 👉 https://eu1.hubs.ly/H0yH5nX0

24/09/2026

Today's shoppers are overwhelmed with information and increasingly rely on AI-powered search and recommendations to help them decide what to buy.

Brands that make customer feedback easier to find and understand have a clear advantage and opportunity to boost AI search visibility and seamlessly find authentic social proof.

Join our upcoming webinar How to Make Your Product Reviews Easy to Shop to see how our latest features turn thousands of customer reviews into clear, digestible insights that help shoppers find answers faster, build confidence in their purchase decisions, and uncover the proof points that drive conversions.

📅 Save your seat today: https://eu1.hubs.ly/H0yzvhV0

17/09/2026

Email platforms. CRMs. Loyalty programmes. Paid social. Customer support.

A customer review can be much more than a star rating on a product page.

It can power your email campaigns. Increase AI visibility. Improve ad performance. Strengthen loyalty programmes. Help support teams prioritise issues.

Our latest blog explores 10 essential ecommerce tools and how businesses are using verified customer feedback to get more from their tech stack.

Heading to eCommerce Expo next week? Stop by Stand A60 and chat with the Feefo team.

16/09/2026

What happens when you switch from Trustpilot to Feefo?

You're in safe hands:

- We help you migrate your reviews
- We provide customer support when you need it
- You can move forward with peace of mind, knowing every new review comes directly from a verified purchase

Ready to make the switch? Find out how Feefo compares with Trustpilot: https://eu1.hubs.ly/H0ymgft0

14/09/2026

What will separate leading ecommerce brands from the rest in 2026?

As AI shopping agents, social commerce and changing customer expectations reshape the buying journey, one thing remains constant: trust drives purchases.

Our latest blog explores the 7 ecommerce trends shaping 2026, from AI-powered shopping journeys to the growing importance of verified customer feedback in search and discovery.

And if you're attending eCommerce Expo next week, come and speak to the Feefo team at Stand A60 about how verified customer reviews can help improve trust, visibility in AI-powered search and conversions. See you there!

01/09/2026

Give customers the confidence to make faster purchase decisions without the endless scrolling.

🚀 Introducing AI Trending Topics

AI Trending Topics helps surface the product themes that matter most, automatically grouping review content into clear, easy-to-browse topics like fit, quality, comfort and value.

That means customers get answers faster, teams spend less time digging through feedback, and your products have more opportunities to stand out in AI-powered search experiences.

✅ Highlight key buying factors
✅ Surface sentiment instantly
✅ Turn review content into a competitive advantage

Learn more: https://eu1.hubs.ly/H0xYQ4l0

28/08/2026

What if you could stop spending hours digging through customer feedback and instantly uncover what shoppers are really saying about your products?

That's exactly what Sandals achieved with Feefo's Product Sentiment Analysis, cutting feedback analysis time by 89% while gaining deeper insights across their product catalogue.

From pinpointing recurring product issues to understanding the drivers behind positive sentiment, Product Sentiment Analysis helps teams turn thousands of reviews into clear, actionable insights.

Don't just take our word for it. See how Sandals is putting customer feedback to work 👉 https://eu1.hubs.ly/H0xRKNs0

Want to see how it works? Discover Product Sentiment Analysis: https://eu1.hubs.ly/H0xRL1p0

Address

Feefo Barn Heath Farm, Heath Road E
Petersfield
GU314HT

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Telephone

020 3362 4209

Website

https://business.feefo.com/, https://www.feefo.com/search-reviews

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