TBL Organisational Development

25/10/2021

(Customer service is expensive) Of course it’s expensive. You’ll need to hire people inclined to be empathic and kind. You’ll need to provide systems and training and support. You…

22/04/2018

https://t.co/Xwmdk0Myaf https://t.co/KjISawnYXm

11/11/2017

I like little 'rebellious' stories like this

The Huarache's story, as told in the new book 'Sneakers,' is a lesson in giving unusual new ideas a chance to succeed.

06/11/2017

Another great experiential programme

13/10/2017

'Not all classrooms have walls'
Experieriential learning is memeorable, excellerated and energising. High impact and retention = higher value.
Here we are at Loch Lomond with a team of MBA students.

10/10/2017

A good little article. Why to HR talk about 'Locking in Channge' when in 6 months they will want it to change again…

Only a few actions matter, and they require the CEO’s attention.

06/09/2017

At 16.00 Singapore Standard Time (SST) we were asked respond to a Mayday of an unknown vessel by the MPA Singapore (Maritime and Port Authority of Singapore). We were instructed to track 130 degrees magnetic, rendezvous and follow to assist another MPA vessel. At 16.15 SST we entered Indonesian Territorial Waters. At 16.45 SST whilst in a seach pattern we encountered and fended off a pirate attack. With the supoort of a Police Coast Guard Singapore unit we are relieved to say we made our escape and returned safe and well at 16.40 SST.
Another dynamic decision making exercise for a leadership team in the simulator. Would your leadership team be up for it? How would they cope with the pressure? What would be the quality of the teamwork and decision making?

24/08/2017

Fantastic story

The Atom, the most successful fully functioning concept car, was built in 1940 and is still running. Its remarkable story can inspire business leaders today.

22/08/2017

Let's learn to learn better by learning better to fail!!!

19/08/2017

Great little article

The Atom, the most successful fully functioning concept car, was built in 1940 and is still running. Its remarkable story can inspire business leaders today.