01/09/2026
We're proud to celebrate Shahanaj, who is currently completing her Housing and Property Management Level 4 Apprenticeship with Access Training while working at Central Bedfordshire Council.
While balancing a busy role and her studies, Shahanaj has strengthened her knowledge of housing legislation, tenancy management and professional housing practice, helping her deliver even better outcomes for residents and colleagues.
A major milestone in her journey has been progressing from Neighbourhood Housing Officer to Senior Housing Officer. In her new role, she leads a team, supports colleagues with complex cases and continues to develop her leadership and decision-making skills.
"The apprenticeship has increased my confidence, enhanced my professional knowledge and reinforced my commitment to delivering high-quality housing services."
Shahanaj's dedication, resilience and passion for making a difference are inspiring others across her organisation to explore apprenticeship opportunities of their own.
Congratulations, Shahanaj, on your achievements and continued success! 👏
Want to learn more about Shahanaj's apprenticeship journey and how it has supported her career progression?
Read her full case study on our website: https://www.atem.co.uk/from-housing-officer-to-senior-housing-officer.html