02/07/2026
I keep seeing inter-generational debates about whether cameras should be on or off during video calls.
Everyone talks about their preference as if it is the answer. I think they’re all asking the wrong question.
It’s not really about preference. It’s about what helps you do the job well.
The better question is:
What is the best medium for what we are trying to achieve here?
Not, “Could this be done on Teams?” But, “Is Teams the best way to do this?”
If you are kicking off a new project, building trust, creating shared ownership, or trying to get people properly connected, then face-to-face might be better. If that is not possible, an online session with cameras on for key parts probably makes sense.
People are more likely to pick up the phone later, challenge each other constructively, or ask for help if they have had some real connection at the start.
But if you are mainly taking people through a slide deck, giving an update, or sharing information that does not need much discussion, I’m not convinced everyone needs to sit there on camera.
In my online workshops, I usually tell people when I need cameras and mics on, and I also tell them when they can turn them off.
It takes away the guessing. It also respects people’s energy (Zoom fatigue is real). That feels like better meeting etiquette to me.
Not cameras on by default. Nor cameras off by default.
Just a bit more thought about what the meeting is actually for.