15/12/2025
We are recruiting for our 999 and 101 call handlers.
Working within our Public Services Centre is both rewarding and essential to safeguarding our communities.
Do you have:
📞 A strong understanding of the importance of providing a good quality service to customers?
📞 Good listening skills, being able to listen to the needs and concerns of others and respond accordingly?
📞 Effective decision making, knowing how to make decisions quickly whilst under pressure?
Then this could be the role for you! Apply now 👇
Title: PSC 999/101 Call Handler - Incident Risk and Resolution Officer December 2025. ID: 8847. Role Type: Police Staff. Type of Contract: Permanent. Location: HQ, Bridgend. Grade: SC45. Salary: £27,204 (SPC 18) rising to £32,613 (SCP 25) per annum pro rata. Your salary will increase on commenceme...