Minding Manners International

Minding Manners International Take your success to the next level!

We provide international etiquette, protocol, and intercultural education, including internationally recognised Train-the-Trainer Certification for individuals, consultants, and institutions working across cultures.

๐–๐ก๐š๐ญ ๐ก๐š๐ฉ๐ฉ๐ž๐ง๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐ก๐จ๐ฎ๐ซ๐ฌ ๐›๐ž๐ญ๐ฐ๐ž๐ž๐ง ๐ญ๐ฐ๐จ ๐ซ๐ž๐ข๐ ๐ง๐ฌ?The death of King Harald V of Norway on Friday offers a rare and deeply poi...
31/08/2026

๐–๐ก๐š๐ญ ๐ก๐š๐ฉ๐ฉ๐ž๐ง๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐ก๐จ๐ฎ๐ซ๐ฌ ๐›๐ž๐ญ๐ฐ๐ž๐ž๐ง ๐ญ๐ฐ๐จ ๐ซ๐ž๐ข๐ ๐ง๐ฌ?

The death of King Harald V of Norway on Friday offers a rare and deeply poignant opportunity to observe constitutional continuity as it unfolds in real time.

The International Etiquette and Protocol Academy of London extends its sincere condolences to the Norwegian Royal Family and to the people of Norway following the death of ๐‡๐ข๐ฌ ๐Œ๐š๐ฃ๐ž๐ฌ๐ญ๐ฒ ๐Š๐ข๐ง๐  ๐‡๐š๐ซ๐š๐ฅ๐ ๐•.

At 06:35 on 28 August, King Harald V died. At that moment, Crown Prince Haakon immediately succeeded his father and became ๐‡๐ข๐ฌ ๐Œ๐š๐ฃ๐ž๐ฌ๐ญ๐ฒ ๐Š๐ข๐ง๐  ๐‡๐š๐š๐ค๐จ๐ง ๐•๐ˆ๐ˆ๐ˆ.

Later that morning, at 11:30, an extraordinary Council of State convened at the Royal Palace. The new King formally announced his fatherโ€™s death, confirmed his regnal name and declared that he would continue the royal motto โ€œAlt for Norgeโ€ โ€” โ€œAll for Norway.โ€

Princess Ingrid Alexandra became ๐‚๐ซ๐จ๐ฐ๐ง ๐๐ซ๐ข๐ง๐œ๐ž๐ฌ๐ฌ ๐š๐ง๐ ๐ก๐ž๐ข๐ซ ๐ญ๐จ ๐ญ๐ก๐ž ๐ญ๐ก๐ซ๐จ๐ง๐ž. Mette-Marit became ๐๐ฎ๐ž๐ž๐ง, while Queen Sonja retains her title.

๐…๐จ๐ซ ๐ญ๐ก๐จ๐ฌ๐ž ๐ฐ๐ก๐จ ๐ฐ๐จ๐ซ๐ค ๐ข๐ง ๐ข๐ง๐ญ๐ž๐ซ๐ง๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ฉ๐ซ๐จ๐ญ๐จ๐œ๐จ๐ฅ, moments such as these are particularly meaningful. Behind the public ceremonies lies an extraordinary choreography of constitutional, diplomatic and human considerations.

- Royal titles and forms of address must change immediately.
- Official correspondence is revised.
- Flags move between mourning and sovereign representation.
- Diplomatic missions receive guidance.
- Condolence books are opened.
- Invitations, seating plans, precedence and ceremonial documents must all reflect a new constitutional reality.

And throughout it all, the sequence matters:
๐’๐ฎ๐œ๐œ๐ž๐ฌ๐ฌ๐ข๐จ๐ง. ๐๐จ๐ญ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง. ๐‚๐จ๐ฎ๐ง๐œ๐ข๐ฅ ๐จ๐Ÿ ๐’๐ญ๐š๐ญ๐ž. ๐Œ๐จ๐ฎ๐ซ๐ง๐ข๐ง๐ . ๐‚๐จ๐ง๐ฌ๐ญ๐ข๐ญ๐ฎ๐ญ๐ข๐จ๐ง๐š๐ฅ ๐จ๐š๐ญ๐ก. ๐ƒ๐ข๐ฉ๐ฅ๐จ๐ฆ๐š๐ญ๐ข๐œ ๐œ๐จ๐ง๐๐จ๐ฅ๐ž๐ง๐œ๐ž๐ฌ. ๐…๐ฎ๐ง๐ž๐ซ๐š๐ฅ ๐ฉ๐ซ๐จ๐ญ๐จ๐œ๐จ๐ฅ.

Each has its own purpose, yet together they provide something a nation needs profoundly at a moment of loss: continuity, clarity and reassurance. This is one of the quieter lessons of protocol.

Ceremony helps societies navigate change.

At moments of national grief, established traditions and carefully understood forms allow institutions, diplomats and citizens to move through uncertainty with dignity and shared understanding.

For protocol professionals, the coming days in Norway will offer much to observe, from terminology and flag protocol to diplomatic representation at the funeral of the late King Harald V on 9th September.

The hours between two reigns may be brief constitutionally. Yet within them lies an entire architecture of statecraft, continuity and human meaning.

14/08/2026

What should we teach young people today that will still serve them years from now?

This summer, we have been considering that question through some very different experiences.

We prepared a returning international student for Harvard University Summer School and created Future Global Leaders: Protocol, Diplomacy & Cultural Intelligence, a bespoke week-long programme for a young gentleman interested in international affairs.
Yet many of the skills we explored have their foundations in lessons that can begin much earlier.

- How do I introduce myself confidently?
- How do I make someone else feel included?
- What happens when another cultureโ€™s idea of politeness differs from mine?
- How do I express an opinion while remaining open to another perspective?
- And what should I do when I simply donโ€™t know the cultural convention?

As a young personโ€™s world expands, the lessons expand with them.

- A greeting becomes an introduction.
- Conversation becomes networking. - Table manners develop into international dining competence.
- Consideration for others grows into cultural intelligence.
- And the ability to include others can eventually become leadership.

For more than two decades, these ideas have shaped our approach to international youth etiquette education.

Because we are preparing young people for situations that have yet to happen.

What should we teach young people today that will still serve them years from now?This summer, we have been considering ...
14/08/2026

What should we teach young people today that will still serve them years from now?

This summer, we have been considering that question through some very different experiences.

We prepared a returning international student for Harvard University Summer School and created Future Global Leaders: Protocol, Diplomacy & Cultural Intelligence, a bespoke week-long programme for a young gentleman interested in international affairs.

Yet many of the skills we explored have their foundations in lessons that can begin much earlier.

How do I introduce myself confidently?
How do I make someone else feel included?

What happens when another cultureโ€™s idea of politeness differs from mine?
How do I express an opinion while remaining open to another perspective?
And what should I do when I simply donโ€™t know the cultural convention?

As a young personโ€™s world expands, the lessons expand with them.

โญ๏ธA greeting becomes an introduction. โญ๏ธConversation becomes networking. โญ๏ธTable manners develop into international dining competence. โญ๏ธConsideration for others grows into cultural intelligence.
โญ๏ธAnd the ability to include others can eventually become leadership.

For more than two decades, these ideas have shaped our approach to international youth etiquette education.
Because we are preparing young people for situations that have yet to happen.

Which social or cultural skill do you wish you had learned when you were younger?

20/07/2026

โ™Ÿ๏ธ Before the First Move: Protocol on the Diplomatic Chessboard โ™Ÿ๏ธ

In chess, preparation begins before the first move, and every move changes the position.

The same is true of protocol.

Before an international meeting begins, decisions about precedence, seating, language, introductions and symbols are already shaping the encounter. Each detail helps establish the opening position.

Yet circumstances change. Timings shift. Delegations alter. The atmosphere evolves.

Strong preparation allows the protocol professional to adapt with judgement: revising a seating plan, changing a sequence or adjusting an arrival while preserving dignity, recognition and trust.

Planning cannot guarantee the outcome. It strengthens our ability to respond when the board changes.

On World Chess Day, one question is worth carrying into every room:

What must remain protected before the next move?



GOOD MANNERS BEGIN WITH AWARENESSโญ๏ธ Of the personโญ๏ธ The cultureโญ๏ธ The momentAwareness asks us to look beyond our own hab...
20/07/2026

GOOD MANNERS BEGIN WITH AWARENESS

โญ๏ธ Of the person
โญ๏ธ The culture
โญ๏ธ The moment

Awareness asks us to look beyond our own habits and consider how an interaction may feel to someone else.

Who is standing before us?

What expectations might they bring?

How might culture, age, hierarchy, religion, experience or circumstance shape the way they interpret our words and behaviour?

The same gesture can communicate warmth in one setting and discomfort in another.

A direct response may feel clear and efficient to one person, while someone else may experience it as abrupt.

Silence may suggest reflection, respect, uncertainty or disagreement.

Good manners require presence.

They ask us to notice the atmosphere, observe the people around us and respond with sensitivity.

At times, this may mean adapting our language.

It may mean allowing more time, offering an explanation, respecting a formality or recognising that someone needs space.

Awareness allows consideration to become visible.

It helps us choose words and actions that suit the person, respect the culture and honour the moment.

That is where meaningful etiquette begins.



07/07/2026

World Chocolate Day may celebrate flavour and craftsmanship, but chocolate also tells a deeper story of culture, welcome and connection.

In international business, diplomacy and luxury hospitality, chocolate is much more than just a sweet detail. It can express appreciation, identity, generosity and care.

From cacaoโ€™s ceremonial significance in Mesoamerica, to Swiss chocolate as a symbol of craftsmanship and national reputation, to premium chocolates offered alongside Arabic coffee in parts of the Middle East, chocolate often plays a quiet role in how guests are received.

In Ghana and Cรดte dโ€™Ivoire, two of the worldโ€™s leading cocoa producers, locally made premium chocolate also reflects national pride, value creation and economic diplomacy.

In cross-cultural etiquette, we all know that no gesture is neutral. Instead, its meaning depends on context, timing, presentation and the relationship.

The warmth of hospitality begins before the formal conversation, with a thoughtful detail creating ease, signalling respect and opening the door to trust.

Chocolate may be universal, but its meaning is always local.

Happy




# culturalfluency

12/06/2026

๐ŸŽญPerforming Arts and Communication
ย 
Whilst there was a rich history of theatrical productions as far back as medieval times, it was in 1576 that the first dedicated theatre space was designed and built in London.ย Since that time, the enjoyment of performance arts and concerts have gained mass appeal and, whilst previously the preserve of the upper classes, today opera, ballet, theatre and concert attendance is accessible to most of us, whether in traditional theatres, modern arenas and stadia or large concert performances in open-air spaces.
ย 
The appeal of attending live performances continues to be exciting and is an opportunity to enjoy masters of their crafts communicating through the mediums of spoken word, music, song or dance.ย  As the viewer, we must listen to be able to immerse ourselves in the story being told.ย  Even if we do not understand the language of the performance, it is the skill of the artistes who ensure that we follow and become absorbed into the production through their interpretation of the words.
ย 
Acknowledging the person seating next to us, discussing the performance at the interval or simply being mesmerised by the actors introduces our own level of communication โ€“ what is better than sharing opinions or favourite moments with other afficionados? ย ย When it might feel uncomfortable speaking with a stranger sitting next to you on the bus, it feels very normal discussing the merits of a performance with the person in the neighbouring seat at a theatre or concert performance.
ย 
In London we are never at a loss to find a spectacle to suit our needs โ€“ outdoor performances abound during the summer months, encouraging picnics whilst listening to our favourite bands or enjoying an openair theatre production.ย  At Christmas, the traditional pantomime comes to town and is an annual treat for many families.ย  Pepper in the magic of the circus with amazing acrobats and music of every genre and there really is something for everyone.
ย 
Try to find time for your cultural oasis soon!


When training our delegates on cultural intelligence, I often ask a question that can be surprisingly difficult to answe...
05/06/2026

When training our delegates on cultural intelligence, I often ask a question that can be surprisingly difficult to answer:ย โ€œ๐–๐ก๐จ ๐ฐ๐จ๐ฎ๐ฅ๐ ๐ฒ๐จ๐ฎ ๐›๐ž ๐ข๐Ÿ ๐ฒ๐จ๐ฎ ๐ก๐š๐ ๐›๐ž๐ž๐ง ๐›๐จ๐ซ๐ง ๐ญ๐จ ๐๐ข๐Ÿ๐Ÿ๐ž๐ซ๐ž๐ง๐ญ ๐ฉ๐š๐ซ๐ž๐ง๐ญ๐ฌ, ๐ข๐ง ๐š ๐๐ข๐Ÿ๐Ÿ๐ž๐ซ๐ž๐ง๐ญ ๐œ๐จ๐ฎ๐ง๐ญ๐ซ๐ฒ, ๐ฐ๐ข๐ญ๐ก๐ข๐ง ๐š ๐๐ข๐Ÿ๐Ÿ๐ž๐ซ๐ž๐ง๐ญ ๐ซ๐ž๐ฅ๐ข๐ ๐ข๐จ๐ง, ๐ซ๐š๐ข๐ฌ๐ž๐ ๐ข๐ง ๐š ๐๐ข๐Ÿ๐Ÿ๐ž๐ซ๐ž๐ง๐ญ ๐ž๐๐ฎ๐œ๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ฌ๐ฒ๐ฌ๐ญ๐ž๐ฆ...๐š๐ง๐ ๐ฎ๐ง๐๐ž๐ซ ๐š ๐๐ข๐Ÿ๐Ÿ๐ž๐ซ๐ž๐ง๐ญ ๐ฉ๐จ๐ฅ๐ข๐ญ๐ข๐œ๐š๐ฅ ๐ซ๐ž๐ ๐ข๐ฆ๐ž?โ€

The question invites us to consider how much of our identity is truly personal and how much has been shaped by the environment in which we were โ€˜conditionedโ€™.

A recent Harvard Business Review article explored how living abroad can lead to a clearer sense of self. I particularly appreciate that the research suggested that it is not the number of countries we experience that matters most, but the depth of the experience itself.

When we leave familiar surroundings, many of the assumptions, habits, values and behaviours we have always taken for granted suddenly become visible. We begin to distinguish between what belongs to us and what belongs to our culture.

๐‚๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐š๐ฅ ๐ข๐ง๐ญ๐ž๐ฅ๐ฅ๐ข๐ ๐ž๐ง๐œ๐ž ๐ข๐ฌ ๐จ๐Ÿ๐ญ๐ž๐ง ๐๐ž๐ฌ๐œ๐ซ๐ข๐›๐ž๐ ๐š๐ฌ ๐ญ๐ก๐ž ๐š๐›๐ข๐ฅ๐ข๐ญ๐ฒ ๐ญ๐จ ๐ฎ๐ง๐๐ž๐ซ๐ฌ๐ญ๐š๐ง๐ ๐จ๐ญ๐ก๐ž๐ซ๐ฌ. ๐˜๐ž๐ญ ๐ข๐ญ ๐š๐ฅ๐ฌ๐จ ๐ซ๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฌ ๐ฎ๐ง๐๐ž๐ซ๐ฌ๐ญ๐š๐ง๐๐ข๐ง๐  ๐จ๐ฎ๐ซ๐ฌ๐ž๐ฅ๐ฏ๐ž๐ฌ.

The more we encounter different ways of living, leading, communicating and relating to one another, the more consciously we choose which values we wish to embrace, which assumptions we wish to challenge, and who we wish to become.

Perhaps that is one of the most valuable outcomes of international experience. We do not simply learn about other cultures. We learn about ourselves.

๐ŸŒ New Series: Leadership Across CulturesToday, on Franceโ€™s Fรชte des Mรจres, we begin a new series exploring the cultural ...
31/05/2026

๐ŸŒ New Series: Leadership Across Cultures

Today, on Franceโ€™s Fรชte des Mรจres, we begin a new series exploring the cultural dynamics that influence leadership, communication and business success around the world. Follow our Stories for more.

๐Ÿ‡ซ๐Ÿ‡ท France
Visitors are often surprised by two aspects of French business culture: the willingness to debate and the importance of the business lunch.

Yet both reflect something deeper.

In France, intellectual engagement is valued. Challenging an idea is often a way of exploring it, testing it and refining it. A lively discussion does not necessarily signal conflict. It may indicate interest, respect and involvement.

The business lunch serves a similar purpose. Relationships, trust and ideas are developed through conversation. Time spent around the table is often considered an investment in the quality of the relationship and the quality of the decision.

Understanding culture means looking beyond behaviour to the values that shape it.

Over the coming weeks, we will explore leadership and business culture in countries around the world.

Which country should we feature next?


Do Americans and the British really speak the same language? ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฌ๐Ÿ‡งTechnically, yes.Culturally, not always.What sounds con...
28/05/2026

Do Americans and the British really speak the same language? ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฌ๐Ÿ‡ง

Technically, yes.

Culturally, not always.

What sounds confident in one culture may feel excessive in another. What sounds polite and understated in one environment may appear vague elsewhere.

Many of the communication patterns we follow feel so natural that we rarely recognise them as cultural until someone behaves differently.

Our latest LinkedIn Newsletter explores British and American communication styles, cultural assumptions and the hidden social frameworks shaping international interaction.

Discover more via the LinkedIn icon in our link in bio.

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