K2U

23/09/2026

Salesforce has launched a limited-time Free Certification Exam Retake Promotion.

If a Salesforce certification is part of your plans, this gives you an extra opportunity to reach your goal with one free retake if needed.

And to help you prepare, we’ve extended our Salesforce sale until September 30, with discounts on Salesforce Training, Exam Ready Bundles, Study Guides and Practice Exams.

👉 Explore the offers on k2u.ai.

Here’s what you need to do to take advantage of the Free Exam Retake Promotion:

1) Opt in by September 29, 2026
Register for the promotion before the opt-in deadline.

2) Take an eligible exam between September 29 and November 17, 2026
Schedule, purchase and take your first eligible Salesforce certification exam during this period.

3) Get one free retake if you need it
If you don’t pass your first attempt and meet the promotion requirements, you can take one free retake between January 4 and April 7, 2027.

So if certification is your next goal, you have until September 29 to opt in and until September 30 to save on your preparation with K2U.

👉 Check the official Salesforce promotion details and opt in:
https://help.salesforce.com/s/articleView?id=005460244&type=1

👉 Explore our Salesforce certification preparation - link in comments.

Which Salesforce certification are you working towards next?

22/09/2026

Still jumping between different resources to prepare for the ServiceNow CSA exam?

With the K2U ServiceNow CSA Exam Kit, you can keep your prep and official exam voucher in one place.

✓ 120 practice questions aligned to the latest CSA exam blueprint
✓ 12 months of Study Support Plus
✓ Official ServiceNow CSA exam voucher
✓ Optional official ServiceNow CSA practice test from MeasureUp

Spend less time figuring out what you need and more time preparing for the exam.

👉 Explore the ServiceNow CSA Exam Kit: https://tinyurl.com/fb-servicenow-exam-kit

18/09/2026

Top announcements from Dreamforce 2026.

Salesforce announced a lot this week. A few updates stand out because they show where Salesforce is heading next.

- AIforce brings Salesforce data, workflows, permissions and business logic into AI interfaces such as Claude, Slack and Lightning.

- Agentforce is taking on more complex work, with agents built to handle longer, multi-step tasks across sales, service, commerce and other business functions.

- Headless 360, launched earlier this year, opened Salesforce workflows and data to third-party agentic interfaces. At Dreamforce, Salesforce expanded this further through MCP, giving external AI tools more ways to query Salesforce data and trigger actions directly.

- Salesforce deepened its AI partnerships with Anthropic, NVIDIA, Google Cloud and AWS. NVIDIA co-developed Koa, Salesforce's first CRM reasoning model. AWS and Google Cloud both expanded integrations that connect Salesforce data and agents to their platforms.

One theme runs through this year's event: CRM data and actions are moving into the tools people already use, rather than staying tied to a single interface.

For Salesforce professionals, that means AI workflows, agents, integrations, and governance matter more than ever now, alongside core CRM knowledge.

Which Dreamforce 2026 announcement caught your attention?

18/09/2026

Get ready for MC-Con-201. K2U’s Marketing Cloud Next Consultant Practice Exams are now live.

The new Salesforce Certified Marketing Cloud Next Consultant exam covers Data 360, consent, Flow, Agentforce, analytics, governance, and more.

With a brand-new platform and certification, structured practice can help you understand the exam format and focus your preparation.

With our new practice exams, you can:

- Practise with original questions covering all official exam objectives
- Get familiar with scenario-based and multiple-select questions
- Take timed practice exams based on the MC-Con-201 exam format
- Strengthen your understanding of complex Marketing Cloud Next concepts
- Identify knowledge gaps and focus your revision where it matters most
- Review clear explanations for every answer

16/09/2026

We’re excited to announce the launch of our first ServiceNow certification product at K2U, expanding our portfolio beyond Salesforce and SAP.

As an official ServiceNow partner, we’re now bringing ServiceNow certification preparation to K2U with the new ServiceNow Certified System Administrator Exam Kit.

Whether you’re already working with ServiceNow, looking to formalize your hands-on experience, or preparing to move into a ServiceNow role, the CSA certification is an important step in building your ServiceNow credentials.

What’s included in the K2U ServiceNow CSA Exam Kit?

- 120 practice questions aligned to the latest CSA exam blueprint
- 12 months of Study Support Plus
- Official ServiceNow CSA exam voucher
- Optional official ServiceNow CSA practice test from MeasureUp

Everything is brought together in one kit, so you can focus on preparing for the CSA exam without having to source the different elements separately.

Thank you to ServiceNow for the collaboration and support.

👉 Discover the ServiceNow CSA Exam Kit at https://f.mtr.cool/ixnbbyzrvz

14/09/2026

Invest in the Salesforce skills that move your career forward.

Dreamforce 2026 is almost here, and for a limited time you can save 15% on Salesforce Instructor-Led Training, including Modern Salesforce Administration, Modern Salesforce Development and Mastering Salesforce Data Cloud, available in English and German.

The discount is applied automatically at checkout.

Instructor-led training gives you
- live guidance from a certified expert,
- hands-on labs in a dedicated training org,
- and direct answers to your questions,
so you build practical Salesforce experience rather than learning from videos alone.

Prefer to learn at your own pace? The 15% discount also applies to our Modern Salesforce Administration Self-Paced course with Expert Support.

More course dates and Salesforce training options are available at k2u.ai.

Book your spot before the offer ends on September 20, 2026.

10/09/2026

Dreamforce 2026 is almost here, and it’s a good time to think about what’s next for your Salesforce skills.

If a new certification or stronger Salesforce expertise is on your list this year, take advantage of our Dreamforce offers:

🔥 20% off Study Guides & Practice Exams with code DREAM26
🔥 Exam-Ready Bundles: $249 → $219
🔥 15% off Instructor-Led Training and Self-Paced Courses

Shop Salesforce training & exam prep now.
Link in the first comment👇


Limited-time offer, valid through September 20, 2026.

03/09/2026

What exactly is Claudeforce, and how does it connect Salesforce with Claude?

To understand it, it helps to separate the partnership from the products and technology behind it.

Claudeforce is the expanded partnership between Salesforce and Anthropic.

The first product from that partnership is Salesforce in Claude: a Claude plugin with 37 prebuilt sales skills for tasks such as meeting preparation, deal health reviews, and pipeline reviews.

Salesforce says the experience is enabled by AIforce, connecting Salesforce data, workflows, business logic, and governed actions with Claude through technologies including MCP servers, APIs, and CLI tools.

So, Claudeforce is not one new standalone Salesforce product.

It is a broader partnership connecting Claude with the Salesforce ecosystem.

We explain the main components here: https://f.mtr.cool/3115wratqi



(Image generated with AI)

What is Claudeforce? Learn how Salesforce in Claude, MCP, Agentforce, and AIforce work together.

02/09/2026

The AI readiness assessments often cover much the same ground: an audit of the data estate, a review of infrastructure and security, then a shortlist of use cases ranked by feasibility. All of that work needs doing, but it still leaves open the questions that decide whether AI gets used once it's live.

In our experience, those questions are: has leadership actually agreed on what AI should change in the business, or does each function have its own version of the plan? Do the people expected to work with AI have the skills to fold it into their daily tasks, or did enablement stop at a one-hour intro session? And is anyone measuring adoption in a way that would show, three months in, whether new ways of working have held or quietly drifted back to old habits?

Developed from K2U's enterprise transformation methodology, our free workforce readiness diagnostic takes around two minutes and identifies your biggest transformation risks across leadership alignment, skills gaps, enablement, change management, and measurement, along with personalized insights into your strongest areas and your biggest opportunities for improvement.

Worth running before the next steering committee asks how ready you are.

Find out more: https://f.mtr.cool/qvdpkriefl

26/08/2026

Is writing better prompts still enough?

As AI agents become more capable, another skill is becoming increasingly relevant: designing better feedback loops.

Prompt engineering taught us how to give AI clear instructions.

Loop engineering is about designing what happens after that first instruction.

Instead of manually guiding every step, we create a process where the AI can:

Act → Check → Adjust → Repeat

But repetition alone does not improve the result.

Each new cycle needs a reliable signal. That might be a test result, verified data, a source check, user behaviour or human feedback.

Without it, the agent has little basis for improving its next attempt. It may repeat the same mistake or optimize for something that looks successful without actually getting closer to the goal.

This also changes the human role.

We still define:
- what outcome we want
- what information and tools the AI can use
- how success is evaluated
- the limits for time, cost and iterations
- which decisions still require human judgement

The skill shift is from writing better instructions to designing better systems around the task.

And not every task needs a loop.

For a one-off task with no new information between attempts, a strong prompt may still be the better choice.

But when each iteration generates useful feedback, knowing how to design that loop becomes an increasingly relevant AI skill.

The next step beyond better prompts? Better feedback loops.



(Visual created using AI-assisted tools.)