PeopleCert

🔍 Choosing an ITSM solution is a long-term operational decision, not just a software purchase.

Most organizations keep their ITSM platform for 5–10 years, while only 20–30% of the total cost is incurred at purchase. Selecting the right solution from the start matters.

That’s why we’re introducing the 𝗜𝗧𝗜𝗟 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗦𝗲𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗼𝗿 🚀
This new solution accelerator helps consultants support organizations in evaluating and selecting ITSM software using structured, ITIL-aligned criteria tailored to business requirements and use cases.

🟣 Structure solution selection across seven key dimensions
🟣 Align software decisions with operational needs
🟣 Support better long-term service outcomes

🌐 Check out more information on our website: https://itil.com/organizations/itil-software-selection-accelerator

Looking for practical ways to assess digital maturity and performance? 💡

Join this exclusive webinar for Brazil and discover how the ITIL Performance Benchmarking Model helps organizations assess digital capabilities, identify improvement opportunities and benchmark performance against industry peers.

Hear practical insights, real-world examples and key lessons from:
🔹 Dmitry Isaychenko, Portfolio Director, Partner Programmes, PeopleCert
🔹 Cesar Augusto Monteiro, CEO, IT Partners

You’ll learn how benchmarking supports smarter decision-making, improvement prioritization and measurable business outcomes. Plus, participants will be invited to complete the ITIL Performance Benchmarking survey and receive the exclusive full benchmarking report.

👉Take the survey https://docs.google.com/forms/d/e/1FAIpQLSfWKzmqnskVTGaIlI7wgpX_bmYihm1eHdk-yAYkIrFMgPbRPw/viewform

🎟️ Save your spot https://assets-eur.mkt.dynamics.com/48669b43-bf94-42ae-b66d-e2b227244cc1/digitalassets/standaloneforms/5eecce06-2954-f111-bec7-7ced8d8c3c51?readableEventId=ITIL_Performance_Benchmarking_How_effectively_do_you_use_and_manage_digital_technology633082440&social_media=linkedin_organic&trackableid=365c33c62222263a

🎯 “Staying current” was one of the main reasons professionals chose 𝗜𝗧𝗜𝗟 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗕𝗿𝗶𝗱𝗴𝗲 (𝗩𝗲𝗿𝘀𝗶𝗼𝗻 𝟱).

Designed for ITIL 4-certified professionals looking to upgrade their expertise, it offers a faster, easier, and more cost-effective route to ITIL® Foundation (Version 5).

From applying AI in service management to improving customer experience and managing services through a digital product lifecycle, candidates shared how the course is already helping them bring more value into their day-to-day work.

📖 Explore how ITIL professionals are using 𝗜𝗧𝗜𝗟 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗕𝗿𝗶𝗱𝗴𝗲 (𝗩𝗲𝗿𝘀𝗶𝗼𝗻 𝟱) as a practical pathway to upgrade to ITIL® (Version 5): https://www.itil.com/Itil-News-and-Announcements/upgrade-with-itil-foundation-bridge-version-5

📈 Exploring how to measure digital performance more effectively? This webinar is for you.

Join Dmitry Isaychenko and Rajwardhan P. for a focused session on how organizations can use the 𝗜𝗧𝗜𝗟® 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸𝗶𝗻𝗴 𝗠𝗼𝗱𝗲𝗹 and benchmark-ready metrics to evaluate digital performance, identify improvement areas and compare progress against industry peers.

Participants will also be invited to complete the ITIL Performance Benchmarking Survey and gain exclusive access to the full benchmarking report.

📌Take the survey https://docs.google.com/forms/d/e/1FAIpQLSfWKzmqnskVTGaIlI7wgpX_bmYihm1eHdk-yAYkIrFMgPbRPw/viewform

👉Register now https://assets-eur.mkt.dynamics.com/48669b43-bf94-42ae-b66d-e2b227244cc1/digitalassets/standaloneforms/ccd91f1f-2854-f111-bec7-7ced8d8c3c51?readableEventId=ITIL_Performance_Benchmarking_How_effectively_do_you_use_and_manage_digital_technology3354313646&referral=other&trackableid=d98cd2026bb64685

The countdown is almost over, and your 𝗜𝗧𝗜𝗟® 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 deserves more than being “that great initiative from last quarter”. ⏰

The deadline for nominations for the 𝗜𝗧𝗜𝗟® 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 𝗔𝘄𝗮𝗿𝗱 at the Professional Management Awards 2026 - itSMF UK runs out on 31 May.

If your ITIL® project delivered impact and value worth talking about, this is the final chance to get it in the running❗

Submit your nomination now 👉 https://itsmfuk.site-ym.com/page/PSMA26Entry

Calling all tech minds: let’s connect at TechSaloniki 2026 💻
At PeopleCert, AI and technology are part of our DNA, shaping the way we build, innovate and create impact at scale. That’s why we’re proud to join TechSaloniki 2026 as a Platinum Sponsor, supporting the 10th anniversary edition of Northern Greece’s biggest tech career event.

If you’re passionate about technology, AI and the future of IT careers, visit our booth to meet our team, explore career conversations and discover how technology, AI and innovation power the way we work through our upcoming sessions:

💬 16:15–16:45 | 22 May
“Build an App with Your Voice: Agentic Development with React and AI” with Grigoris Maros

💬 18:20–18:50 | 22 May
“Rewiring Work: Talent, Technology & the New HR” with Edgar Wingfield

We look forward to meeting you!