Bis3300201710hen08

W10) Individuals to participate in the three polls and comment and contribute to pair posts

W9) Individuals to participate in the three polls and comment and contribute to group posts

W8) Group to explain how social media can be used for gaining competitive intelligence (provide specific examples)

W8) Group to identify a number of ways the organisation can use to utilise social media for improving communication with its customers regarding their needs (provide specific examples)

W8) Group to identify a number of steps the organisation should take for a successful communication strategy in social media (provide specific examples)

W7) Group to explain how the use of knowledge can be used to gain competitive advantage with the use of enterprise social networking (provide specific examples)