ITHP Global

ITHP Global Advancing the hospitality profession

03/05/2025

Why most conflict resolution strategies fail? According to Certified Hospitality Professional Dr. Manida Xongmixay-Lau, it’s because we forget one critical thing: people are different—and that changes everything. In high-pressure industries like tourism and hospitality, conflict is inevitable. B...

01/05/2025

In an industry built on service, there’s one career move that can shape everything: starting from the bottom. For Certified Hospitality Professional Alessandro Pasague, that simple piece of advice defined his trajectory. “Start from the bottom and work your way up,” he shared in an interview w...

22/04/2025

In the high-stakes world of hospitality, technical know-how will only get you so far. According to Certified Hospitality Professional Alessandro Pasague, the real key to building strong, resilient teams comes down to something less tangible—but far more powerful: values. “Letting go of someone w...

21/04/2025

In today’s fast-paced workplaces, leaders are often praised for their decisiveness, strategy, and control. But for Dr. Manida Xongmixay-Lau, a Certified Hospitality Professional, the real power in leadership lies in something far more human: compassion. “Being a compassionate leader can carry us

17/04/2025

For many professionals, the idea of work-life balance can feel like a myth—especially in industries that never sleep, like tourism and hospitality. Dr. Manida Xongmixay-Lau, a Certified Hospitality Professional who has built a career across HR, IT, and casino marketing, believes that sustainabilit...

16/04/2025

In a world that celebrates success stories, Dr. Manida Xongmixay-Lau, Certified Hospitality Professional and seasoned executive in HR, IT, and casino marketing, believes the real edge comes from failure—and how you respond to it. “I’ve come to appreciate my growth by viewing mistakes as opport...

Are you working in the hospitality industry? We invite you to become ITHP Global and get certified for your skills and e...
17/06/2022

Are you working in the hospitality industry? We invite you to become ITHP Global and get certified for your skills and experience.

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