01/05/2026
On the surface, sociologist and social psychologist, Damian Milton, via his ‘Double Empathy Problem' (2012), describes what was already a well-known issue: autistic people find communicating with non-autistic people hard. The same can be said for non-autistic people when it comes to communication with autistic people.
We thought this was all there was to it until various people asked us what we thought about the 'Double Empathy Problem'. Then we thought it might be a good idea to read the original paper.
Upon reading it, it was clear that Milton wants to replace the diagnostic criteria of 'deficits in social interaction and communication' with his 'Double Empathy Problem', which places communication issues equally on both parties. However, Milton does not explain what he means by 'empathy'. This is not discussed at all in the paper. In addition, Milton provides no evidence that the issue between autistic and non-autistic communication has anything to do with empathy, while dismissing evidence-based scientific work on autism as 'ideology'.
The concepts of autistic 'community' and 'culture' are vital for this concept to apply to autism. But the huge range of different presentations of autism makes the development of a true autistic community and culture impossible. Autistic people do not develop an alternative set of cultural norms.
Milton frames his ‘double empathy’ concept relating to interpersonal communication as issues relating to ‘different dispositional outlooks’, and ‘personal conceptual understandings’. We translate this as meaning issues relating to personality, worldview, mindset, and culture. But there is no mention of empathy in this. This is about personality, social norms, and how different people relate to and think about the world.
In reality, empathy creates a point of connection between people - even when there are significant differences and communication is extremely difficult. This means it can't be that issues to do with empathy that are causing the communication difficulties.
The thing is, autistic people experience barriers (including processing and sensory issues) that prevent them learning social interaction like everyone else. While these barriers may affect the expression of empathy, this does not mean that it is difficulty with empathy that causes problems with social interaction and social communication for autistic people.
Read more over on our sister site Aspiedent CIC https://aspiedent.com/blog/double-empathy-problem/