13/05/2026
📢 We’re hiring: Code Complaints Officer
As Unipol's accreditation schemes continue to grow, so too does the need for robust, fair and student‑focused complaints processes.
Unipol is now recruiting for a new Code Complaints Officer, a vital role supporting students, landlords, and providers by resolving complaints made under the Codes accreditation schemes.
The postholder will act as a first point of contact for Code complaints, working to investigate issues, mediate where possible, and support early, proportionate resolution, in turn helping to improve confidence in the Codes and raise housing standards across the sector.
This is a great opportunity to join a nationally respected charity and make a real impact on student housing standards.
👉 View the full job description and apply:
The role will be based at Unipol Student Homes, 155-157 Woodhouse Lane, Leeds LS2 3ED.The Code Complaints Officer plays a vital role in supporting a positive student experience and improving housing standards across the student accommodation sector...