Hospitality Assured

Did you know the Hospitality Assured website features a growing collection of articles on quality, service excellence, and continuous improvement?

"The Excellence Reflex" explores how exceptional organisations cultivate a culture of doing the right thing by design.

Read the whole blog piece at the link below.
https://hospitalityassured.com/news/the-excellence-reflex

We’re delighted to announce that Caterlink has achieved Premier status following its 2026 Hospitality Assured assessment.

The achievement recognises the commitment of colleagues across the business to delivering consistently high standards of service.

Premier status marks another important milestone in Caterlink’s Hospitality Assured journey and follows recognition as Hospitality Assured Team of the Year 2026.

Congratulations to everyone involved!

Find out more: https://hospitalityassured.com/news/caterlink-premier-status

Max Lawrence FIH and Trish Bennett from Hospitality Assured joined our friends at the Institute of Hospitality recently for their summer strategy day.

It was a great opportunity to connect with the IoH team, share ideas and look ahead to the priorities and opportunities for the year ahead!

Find out more about the IoH here https://www.instituteofhospitality.org/

When you take the journey towards ‘excellence accreditation’ with Hospitality Assured, the importance of colleague engagement becomes clear. Because happy teams, deliver a happy service which delivers straight to your organisation’s bottom line. Inspiring your teams and colleagues should be an everyday occurrence.

If you want to start your journey to excellence contact us and let’s get your journey started. https://hospitalityassured.com/how-we-assess

🎉 Exciting news, Hospitality Assured community! 🌟 Our special Awards Celebration Summer Newsletter is now live on our website!

With highlights from our recent Hospitality Assured Awards, this special newsletter celebrates each and every one of our fantastic winners.

Follow the link to read: https://hospitalityassured.com/news/summer-awards-newsletter

There are 9 steps to achieve Hospitality Assured’s Accreditation. Step 5 is Keep up the Good Work.

Once the report and your scoring is received, each sub-step is backed up by a ‘strength’ and ‘areas for consideration’ that could be utilised within your business as an invaluable tool to help you on your journey to continuous improvement and excellence. Use the findings, the scores and the benchmarking opportunities to maximise the impact of the Hospitality Assured process within your organisation.

Contact us for a free, confidential chat to find out more about what we do and the organisations we have helped achieve excellence https://hospitalityassured.com/contact

At our Hospitality Assured Awards, we spoke to some of our Hospitality Assured Community about how we have helped them reach . Follow the link to see what they had to say on our YouTube channel... don't forget to like and subscribe whilst you're there!
https://www.youtube.com/watch?v=kmh78dtEupk

Hospitality Assured 2025 Awards Combination Video A collection of the Hospitality Assured community speaking about th...

Did you know, our Quality Accreditation mark is the standard for organisation across the Hospitality and tourism, Facilities management, Healthcare and Education sectors?

We work extensively with organisations across these four sectors to help them achieve service excellence and our prestigious Accreditation. Every organisation is unique, so our approach is tailored, from start to finish.

By understanding your organisation, we can capture the power of your teams, improve your business processes and provide personal support throughout the journey.

Helping your organisation to grow by enhancing the customer and team experience, is what we’ve excelled at for over 25 years.

Contact us for a free, confidential chat to find out more about what we do and the organisations we have helped achieve excellence... https://bit.ly/3PoQhTO

Operational consistency will do more for customer loyalty than promotions or campaigns.

Hospitality Assured has over 20 years’ experience delivering consistency and customer loyalty in hospitality... keeping consistency, continual improvement and innovation at the heart of all you do.

Find out more about how we can help you achieve customer loyalty.
https://bit.ly/3rRIGUC

A to last month when Victory Services Club won the Employee Engagement Award at our Hospitality Assured Awards in partnership with the Institute of Hospitality !
Find out more about the work we do with Victory Services Club: https://hospitalityassured.com/success-stories/victory-services-club