06/10/2025
Working at our busy, friendly outdoor education centre, as Facilities Supervisor, you will be the first point of contact for general assistants. Your previous supervisory experience will enable you to effectively deliver weekly venue staff meetings, organize staff rotas using scheduling systems, authorize holidays and ensure staff absences are covered. This includes hands-on support across all venue staff shifts when necessary.
You will be responsible for inspecting work completed by the general assistants and providing feedback and additional training if standards are not met. You will ensure staff are well informed, trained and supported to complete daily tasks, and comply with policies & procedures.
You will also support the Venue Manager in day-to-day operations and supervision of general assistants to ensure client expectations are met and exceeded. In the absence of the venue manager, you will be required to support the wider team and cover some venue manager duties.
We are now recruiting for a Facilities Supervisor.
Within your role, you will draw upon your customer service experience to maintain high standards of customer care, plan the smooth transition between clients, and ensure facilities are prepared in line with each client’s requests.
Your ability to communicate effectively with colleagues and external clients will assist you in dealing with visitors to rectify any issues that may arise.
As an employee of Sunderland City Council, you will have access to a wide range of benefits including but not limited to, 26 days annual leave plus bank holidays, flexitime to support your work-life balance, and access to the Local Government Pension Scheme. Please review the attached Benefits document for further information.
You can view more information about the position in the attached Job Description, and should you wish to have an informal discussion, please contact Julie Wiltshire on [email protected]
This post is exempt from the Rehabilitation of Offenders Act 1974, and the post holder will be subject to a criminal record check from the Disclosure and Barring Service (DBS).
Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil
If you need any support, contact: [email protected].
Please note that CV’s are not acceptable.
The closing date is 16th October with a view to holding interviews on 23rd October.
All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items.
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