The In-House Training Company

"It’s worth remembering that it is often the small steps, not the giant leaps, that bring about the most lasting change."

Queen Elizabeth II, 21 April 1926 – 8 September 2022.

- What is Agile project management? 🤔

Put simply, Agile project management is about breaking down the project goal into smaller deliverables (iterations) each of which add or offer value. With each deliverable, there’s a planning stage, and afterwards, progress is reviewed, feedback is gathered, and the overall course is corrected if necessary. The joint priorities (the destination) are your business goals and customer/client requirements – you’re aiming to fulfil both.

The result is an integration of planning and ex*****on, a high degree of flexibility, and a minimum of wasted effort and resources. If you'd like to find out more about the Agile project management training we provide call us today on: 01582 463463

Our trainer Steve has been getting fantastic feedback for his Commercial Awareness course!

Need training for your team? Call us today on: 01582 463463 or visit: https://tihtc.co.uk/the-training/commercial-contracts-and-procurement/ to find out more

Every board wants to be leading a learning organisation. Or they should. Learning organisations tend to be innovative, streamlined, change-resistant (Resist it? They embrace it!) and can often be found at the forefront their field. But how do you get your workforce to be enthusiastic about learning? The answer lies in encouraging a growth mindset.

Find out how to encourage a growth mindset, read our blog post: https://boardroomeffectiveness.co.uk/2020/12/03/encourage-a-growth-mindset-blog/

Customer service roles can be challenging, negative interactions can really impact the mood and results of your team.

Our sister company The Customer Service Training Company has created their GREAT Resilience workshop with this in mind. It provide teams with skills and techniques to manage and overcome difficult situations so that they can continue to provide great customer service. Find out more today, call: 01582 463464 or visit: https://thecustomerservicetrainingcompany.co.uk/programmes/great-resilience/

If your people speak with lots of customers every day, the chances are there are times when they face a few ‘No’s’, or perhaps some complaints or challenges.

Over time their resilience can be eroded, diminishing positivity, performance and the service they provide.

Our GREAT Resilience workshop will give your team the skills to give great service, regardless of the outcome of the previous customer interaction. Find out more today, call us on: 01582 463464 or visit: https://thecustomerservicetrainingcompany.co.uk/programmes/great-resilience/

Increasingly project teams are unlikely to regularly be in the same room. But with the help of technology you can overcome the issues of distance and effectively work together, check out our 4 top tips to manage your projects remotely ⬇

We’re proud to work with a diverse team of independent subject specialists who have outstanding training skills.

Our extensive network means that we have a choice of trainers to offer for all of our training workshops and programmes. Find out how our trainers can support your organisation today, visit our website: https://tihtc.co.uk/the-training/

Today is National Happiness Happens Day, to celebrate we asked our team what makes them happy at work 😄

What makes you and your team happy at work? Share in the comments below!

As it's Work Like a Dog Day, we thought we'd share two of our office dogs to celebrate!

Gem is a lovely little cockapoo, she enjoys her morning walks and her favorite treat is a lamb bagel 🥯

Alfie is a fluffy little chihuahua, he loves playing with toys and his favorite treat is doggy icecream (old socks flavour) 🍦

Work Like a Dog Day is a time to recognise people who go above and beyond. Inspired by the reputed focus and strong work ethic of canines, especially service dogs. Take some time to appreciate the hard workers who inspire you today!

'Mindfulness at work has been found to boost emotional intelligence and creativity, and improve stress management and decision-making.'

https://tihtc.co.uk/mind-how-you-go-mindfulness-at-work-blog/

From proposals and policies to daily emails and reports, our Better Business Writing workshop will improve the impact, clarity and accuracy of your business documents. Find out more about the course here: https://tihtc.co.uk/the-training/management-and-personal-skills/business-writing-skills/

Does your team need an IT skills update? We offer a wide range of IT training, from courses that cover the essentials to those that will help you develop advanced skills. Reboot and refresh your team's use of technology today, call us on: 01582 463463 we're here to help!