School of Hospitality and Tourism Management, University of Surrey

🥂Our students recently enjoyed an inspiring and insightful visit to Coworth Park, where they gained first-hand exposure to the inner workings of a luxury hotel. From operations to guest experience, the team shared invaluable knowledge that truly brought classroom learning to life.

A sincere thank you to the team at for their warm hospitality and for providing such a valuable and engaging experience.

Experiences like this are a vital part of the learning journey at SHTM at the University of Surrey, bridging theory with real-world excellence and preparing our students for success in the industry.

✨ Rooms Division field trip at the Four Seasons Hotel Hampshire

Our students visited the Four Seasons Hotel Hampshire as part of the Rooms Division module.

The visit included meeting the hotel’s leadership team and discussing current industry trends and career opportunities in luxury hospitality.

A valuable opportunity for students to gain direct industry insight and engage with professionals in the field.

Thank you to the team at Four Seasons Hotel Hampshire for hosting us.

🌍 🌿 A wonderful day at Stonehenge

Yesterday we took our UG and PG students from Visitor Attraction Management to Stonehenge to learn directly in the field from industry experts.
What made the visit especially valuable was being received by the site’s managing team, who generously walked us through their operations and strategic decisions. Hearing directly how they manage timed entry, visitor flow, conservation responsibilities and commercial sustainability gave students a rare glimpse into the realities behind an iconic heritage attraction.
Standing in front of the stones is always powerful. But understanding the invisible systems behind the experience — the coordination, the constraints, the daily operational choices — is what truly brings Visitor Attraction Management to life.

Very proud of the curiosity, energy and thoughtful engagement of our students throughout. 💛

Thank you to Sophie and her team at English Heritage for hosting us. You truly made this a perfect learning opportunity for our students.

This week’s Academic Weekly Digest explores a question many organisations are quietly facing: 👉 Is quiet quitting really an individual choice — or does it spread through workplace networks? Eden Jiao and Yitong Yu apply spatial econometric methods to examine how disengagement diffuses within hotel organisations. Their findings are striking:

• Quiet quitting is socially transmitted through workplace ties
• Abusive supervision cascades widely across organisational networks
• Burnout spreads more subtly, but still amplifies disengagement
• Ignoring social interactions leads organisations to underestimate the scale of the problem

By moving beyond individual-level explanations, this research shows how employee behaviours travel through departments, shared locations, and even hotel-provided accommodation. A timely methodological and theoretical contribution to hospitality and organisational research.
Read more: https://bit.ly/4rGSCKz

Have a nice week!

Kicking off our MSc February cohort with an evening of good conversation, free pizza, and plenty of questions. 🍕✨

From thoughtful Q&A moments to the tradition of our pineapple pin distribution, it was the perfect way to begin building this year’s SHTM community. Each new cohort brings its own energy, curiosity, and ambition, and we are excited to see how this group will shape the months ahead.

Here’s to new connections, shared learning, and the journey ahead. Welcome to SHTM. 🍍

This week’s Digest features new research by Dr Qiu and colleagues that rethinks how s*x, intimacy, and relationships are understood in tourism. Tourism research has often framed s*x through a narrow lens of deviance or commercial exchange. This study moves beyond that binary by examining s*xual non-monogamy among q***r men using Grindr while travelling, based on 26 in-depth interviews.

The findings show how mobility, anonymity, and digital platforms enable extradyadic s*xual encounters to function as a form of touristic leisure. By distinguishing between monogamish and open relationship arrangements, the paper shows how intimacy, wellbeing, risk, and relational ethics are actively negotiated during travel. Rather than treating s*xual non-monogamy as transgressive, it reframes extradyadic s*x as an ordinary, digitally mediated form of touristic leisure, expanding how tourism scholarship understands intimacy and pleasure. Read more: https://bit.ly/4amTEUu

Have a nice week!

Our students don’t just learn about hospitality, events, and tourism - they live it!

We want our students to apply their ideas and learnings, build confidence, and see the theory in action 💕

Here’s just some of the trips we’ve been on 🗺️

offer various opportunities abroad, from study exchanges to summer programmes and the deadline to apply is approaching fast! Study abroad is a great opportunity to gain experience in other countries, which is key to Hospitality and Tourism management.
 
Opportunities include:
• Study on exchange at a University partner, such as Florida State University
• Tuition free summer school spaces at Excelia Business School, France: Fashion, Design & Luxury Industry Management; Corporate Social Responsibility & Event Management OR IEF French Language, Culture and Gastronomy
Use our search tool to find more opportunities around the world!
 
Why go abroad?
• Make amazing memories!
• Learning a language and discovering a new culture 
• Making new friends and expanding your network 
• Personal and professional growth 
• Enhancing your employability 
The deadline to apply is 23:59pm Tuesday 3 February 2026, so apply now if you don’t want to miss out!
 
Links are available in ’s bio or get in touch with any questions at [email protected].