School of Hospitality and Tourism Management, University of Surrey

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School of Hospitality and Tourism Management, University of Surrey

Surrey Hospitality and Tourism Management (SHTM) at the University of Surrey. Home to Global Leaders

Ranked top in the world and in the UK, the School of Hospitality and Tourism Management (SHTM) is a leading centre for research and teaching. As a dynamic, forward-thinking school, we offer pioneering degree programmes, Welcome to the School of Hospitality and Tourism Management at University of Surrey, Home to Global Leaders. Ranked top in the world and in the UK, the School of Hospitality and Tourism Management is a leading centre for research and teaching. A dynamic, forward-thinking School, we offer pioneering degree programmes, unsurpassed connections with leading figures in the hospitality and tourism industries and a remarkable track record in graduate employment. When combined with our Professional Training placements that give undergraduate students a head-start in their careers and world-class academics whose teaching and research is shaping the future of their subjects, it’s easy to see why the School enjoys a world-class reputation.

21/08/2026

Maybe this is the sign you’ve been looking for 👀

From Corporate Tax to Events Management. It was wonderful hearing from Adam about his career change, and what a successful one it’s been. A great read ✨👏

06/08/2026

Our undergraduate tourism students went to Kenya 🌍

A trip designed to give them experience firsthand about what goes into providing quality, culturally immersive tours that benefit local communities.

They went on a safari, learnt about conservation and sustainable tourism, stayed in a Maasai village, supported community initiatives, and heard directly from guides about the challenges facing local people and Kenya’s tourism industry.

“It is safe to say that it was one of the most eye-opening experiences of my academic journey so far.”

Special thanks to Amaya for capturing the wonderful memories 👏

20/07/2026

Our incredible NSS 2026 results... but make it Wes Anderson.

Not only has Surrey been ranked 7th in the UK for overall student satisfaction, many of our subjects have been ranked in the top 20 too!

Discover our Surrey Business School programmes through the link in our bio.

*Measured by % positivity based on questions 1–24 for all institutions listed in the Guardian University Guide league tables.

University of Surrey | Guildford | UK University Ranking | Uni of Surrey | Surrey Uni | Business School

26/03/2026

🥂Our students recently enjoyed an inspiring and insightful visit to Coworth Park, where they gained first-hand exposure to the inner workings of a luxury hotel. From operations to guest experience, the team shared invaluable knowledge that truly brought classroom learning to life.

A sincere thank you to the team at for their warm hospitality and for providing such a valuable and engaging experience.

Experiences like this are a vital part of the learning journey at SHTM at the University of Surrey, bridging theory with real-world excellence and preparing our students for success in the industry.

24/03/2026

✨ Rooms Division field trip at the Four Seasons Hotel Hampshire

Our students visited the Four Seasons Hotel Hampshire as part of the Rooms Division module.

The visit included meeting the hotel’s leadership team and discussing current industry trends and career opportunities in luxury hospitality.

A valuable opportunity for students to gain direct industry insight and engage with professionals in the field.

Thank you to the team at Four Seasons Hotel Hampshire for hosting us.

20/03/2026

🌍 🌿 A wonderful day at Stonehenge

Yesterday we took our UG and PG students from Visitor Attraction Management to Stonehenge to learn directly in the field from industry experts.
What made the visit especially valuable was being received by the site’s managing team, who generously walked us through their operations and strategic decisions. Hearing directly how they manage timed entry, visitor flow, conservation responsibilities and commercial sustainability gave students a rare glimpse into the realities behind an iconic heritage attraction.
Standing in front of the stones is always powerful. But understanding the invisible systems behind the experience — the coordination, the constraints, the daily operational choices — is what truly brings Visitor Attraction Management to life.

Very proud of the curiosity, energy and thoughtful engagement of our students throughout. 💛

Thank you to Sophie and her team at English Heritage for hosting us. You truly made this a perfect learning opportunity for our students.

23/02/2026

This week’s Academic Weekly Digest explores a question many organisations are quietly facing: 👉 Is quiet quitting really an individual choice — or does it spread through workplace networks? Eden Jiao and Yitong Yu apply spatial econometric methods to examine how disengagement diffuses within hotel organisations. Their findings are striking:

• Quiet quitting is socially transmitted through workplace ties
• Abusive supervision cascades widely across organisational networks
• Burnout spreads more subtly, but still amplifies disengagement
• Ignoring social interactions leads organisations to underestimate the scale of the problem

By moving beyond individual-level explanations, this research shows how employee behaviours travel through departments, shared locations, and even hotel-provided accommodation. A timely methodological and theoretical contribution to hospitality and organisational research.
Read more: https://bit.ly/4rGSCKz

Have a nice week!

19/02/2026

Kicking off our MSc February cohort with an evening of good conversation, free pizza, and plenty of questions. 🍕✨

From thoughtful Q&A moments to the tradition of our pineapple pin distribution, it was the perfect way to begin building this year’s SHTM community. Each new cohort brings its own energy, curiosity, and ambition, and we are excited to see how this group will shape the months ahead.

Here’s to new connections, shared learning, and the journey ahead. Welcome to SHTM. 🍍

09/02/2026

This week’s Digest features new research by Dr Qiu and colleagues that rethinks how s*x, intimacy, and relationships are understood in tourism. Tourism research has often framed s*x through a narrow lens of deviance or commercial exchange. This study moves beyond that binary by examining s*xual non-monogamy among q***r men using Grindr while travelling, based on 26 in-depth interviews.

The findings show how mobility, anonymity, and digital platforms enable extradyadic s*xual encounters to function as a form of touristic leisure. By distinguishing between monogamish and open relationship arrangements, the paper shows how intimacy, wellbeing, risk, and relational ethics are actively negotiated during travel. Rather than treating s*xual non-monogamy as transgressive, it reframes extradyadic s*x as an ordinary, digitally mediated form of touristic leisure, expanding how tourism scholarship understands intimacy and pleasure. Read more: https://bit.ly/4amTEUu

Have a nice week!

03/02/2026

Our students don’t just learn about hospitality, events, and tourism - they live it!

We want our students to apply their ideas and learnings, build confidence, and see the theory in action 💕

Here’s just some of the trips we’ve been on 🗺️

Address

University Of Surrey
Guildford
GU27XH

Website

http://www.surrey.ac.uk/shtm/

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