13/06/2019
Coffee Client
Customer Services
(Inbound Calls working from home)
Training for this position starts on the 15th of July
Mon-Fri 9:30am to 5pm for 10 days
The role will involve:
• Communicating with customers in a courteous, friendly and professional manner in compliance with the Company's Customer Service ethos
• The use of effective listening skills to check for understanding and determine the customers’ needs
• Answering inbound calls, assisting in troubleshooting calls, order taking, setting up new customers
• You will need to work a minimum of 15 hours per week for this role (2 hours of which must be done over a weekend)
