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When 21 million clients rely on the tax professionals at H&R Block, providing individualized support for each client’s unique needs is paramount. And whether clients come in with a shoebox full of tax forms or file online, H&R Block is using Microsoft technology to transform the tax filing experience.



With AI-powered services like Azure Form Recognizer and Azure Cognitive Search, H&R Block tax professionals can spend more time building meaningful, personalized client experiences—and helping each client get the most out of their tax return. Learn more

Making sense of the shoebox: How H&R Block uses Azure AI to transform tax returns A new job. A change in relationship status. A move across the country. H&R Block understands that tax returns are personal—a diary of your year’s most impactful events. When the organization’s 21 million clients rely on the tax professionals at H&R Block, providing individualized suppo...

The tax industry is continually changing. H&R Block stays ahead of those changes at every stage to provide seamless multichannel experiences. The company started using Azure back in 2019 by moving various workloads to Microsoft SQL Server 2017 and Azure and using Azure data services. As a result, the tax provider was able to enhance service delivery, scale to meet peaks in demand, and accelerate innovation. Read more.

H&R Block delivers scalable, multichannel tax preparation services with Microsoft SQL Server 2017 The tax industry has changed a lot recently, and H&R Block made plans to stay ahead of the changes, providing seamless multichannel experiences and unifying its disparate data sources to better serve its customers. By moving its various workloads to Microsoft SQL Server 2017 and Microsoft Azure...

Microsoft Cloud for Retail reinvents the instore experience with retail-specific configurations, connectors, and applications. Connect your customers, your people, and your data with a complete set of retail capabilities powered by AI and automation. Microsoft Cloud for Retail can help improve your business.

Reinvent retail (Cloud for Retail Demo)

Retailers are reinventing their stores and customer experiences with digital solutions. See how you can use technology to personalize shopping in a way that increases customer sales and loyalty. transformation

Creating personalized experiences

More and more retailers are using smart store analytics to build long-term relationships with customers. If you’re not already using technology that enables this type of insight, here’s why you need to start doing so today.

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With a nationwide reach of more than 45,000 cars available at any given time, CarMax needs to have online details available for all inventory, plus sales tools for information to help customers buy vehicles. To help the CarMax content team organize, publish, and update its, the company turned to Azure OpenAI Service. In the process it has disrupted the retail industry with cutting-edge digital innovations and capabilities.

CarMax puts customers first with car research tools powered by Azure OpenAI Service Since 1993, CarMax has grown from an industry-disrupting startup to become the United States’ leading used car retailer. CarMax isn’t content to rest on that success, though—the company continually seeks ways to innovate and make the car-buying experience even better for its many customers. Wi...

You know it’s time to modernize your infrastructure—but you might need to make a solid business case that quantifies the benefits for your organization.

That’s where Azure Migrate comes in. This free feature can be used to generate hard numbers to show that it makes business sense—and then understand what is the best migration strategy for your particular company.

Azure Migrate TCO Business Case Analysis Learn how to create robust TCO/Business case proposals for your on-premises workloads before moving to Azure.Get started with Azure Migrate: https://ms.porta...

Canadian Tire Corporation (CTC) includes more than 1,700 retail and gasoline outlets across Canada. Wanting to improve retail experiences and better serve its customers, CTC shifted their data to the cloud to take advantage of real-time insights and improve data-driven decision-making. CTC is excited about how this new modernized platform will help revolutionize the way the organization operates within the retail space

100-Year-Old Retailer Canadian Tire Modernizes Data Platform with Azure Synapse Analytics and Power BI Canadian Tire Corporation (CTC) is a group of companies that includes more than 1,700 retail and gasoline outlets across Canada. Its retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automoti...

The hardest part of a cloud migration is often just getting started—especially when it comes to deciding how much you want to invest in different workloads. Fortunately, the Cloud Adoption Framework provides a clear path forward. Learn more about the different approaches you can take—and how to maximize business success by allocating resources effectively. Learn more.

Cloud migration - Cloud Adoption Framework Prepare for a successful migration to Azure using an iterative process to assess, migrate, optimize, secure, and manage workloads.

In 2023, retailers in every category will need to weave technology into the fabric of their business so that they can do more with less. At the foundation of this transformation is data. Most retailers, however, are only set up to leverage a fraction of the data that is available. They’re going to need to become much resilient if they want to stay ahead of the competition. https://www.microsoft.com/en-us/industry/blog/retail/2023/01/10/resilient-retail/

Resilient Retail - Microsoft Industry Blogs Welcome to 2023—a new year packed with opportunities (and challenges) for all of us in the retail industry. During the past three years, we’ve experienced unprecedented economic, societal, and technological change, but for all that change one thing is clear—retailers are turning to digital tec...

The National Basketball Association (NBA) is dedicated to delivering compelling experiences for its fans off the court as well as on. During the pandemic, it continued to engage fans and help them feel connected to the game through virtual simulations. It also launched an app for referees called REPS (Referee Engagement and Performance System) that supports the fans’ experience.

Together with Microsoft, the NBA is continuing to create customized, dynamic, virtual experiences to enhance the excitement of the NBA both during and beyond game-time. Read the full story.

NBA accelerates modern app time to market to ramp up fans’ excitement The National Basketball Association (NBA) is dedicated to delivering compelling experiences for its fans off the court as well by using the latest technology. During the pandemic and in partnership with Microsoft, the NBA was able to continue to engage fans and help them feel connected to the game t...

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