Consumer Council of Fiji

Consumer Council of Fiji Consumer Council of Fiji is an advocacy organization, conducting rigorous research and policy study.

The Consumer Council of Fiji is a statutory organisation established under the Consumer Council of Fiji Act (Cap 235). It provides external pressure as a watchdog to create a fair and just delivery of goods and services. The Consumer Council of Fiji is an advocacy organisation (not regulatory or enforcement) organisation, conducting rigourous research and policy analysis on key consumer issues. Consumer Council of Fiji is a full member of the UK-based Consumers International, a federation of consumer organisations representing over 220 organisations in 115 countries. It is also a member of the Standards Association of New Zealand(SANZ) and the Fiji Forum of Non-State Actors.

14/09/2026

๐Ÿ“ข PUBLIC ADVISORY ๐Ÿ“Œ

๐Ÿšจ The Fiji NDRMO, in collaboration with USP - Lautoka Campus, will be conducting a tsunami evacuation drill at the USP Lautoka Campus on TUESDAY โ€“ 15th September 2026, from 10:30am to 11:30am.

โš ๏ธ Please note that this is a DRILL. Members of the public are advised not to be alarmed.

๐Ÿ“ข EVACUATION WILL BE PART OF THE DRILL.โ€ผ๏ธ

โœ… READ MORE โฌ‡๏ธ

Kakua ni sika lutu vei ira dau veivakaisinitaki ena i lavo ena monalivaliva.Na Fijian Book of Scams e dua na ivola ena t...
13/09/2026

Kakua ni sika lutu vei ira dau veivakaisinitaki ena i lavo ena monalivaliva.

Na Fijian Book of Scams e dua na ivola ena tuberi iko ka vukei iko mo kidava na veimataqali veivakaisini kei na gaunisala mo taqomaki iko kina.

Scantaka na QR code ena iyaloyalo se tabaka na isema e ra mo wilika kina na Book of Scams..
๐Ÿ”— https://consumersfiji.org/brochures/the-fijian-book-of-scams/

Mo yadrayadravi. Kila nai tukutuku dodonu. Kidava na lawaki kei na veivakaisini vakailavo ena mona livaliva.

A โ€œ๐๐จ ๐‘๐ž๐Ÿ๐ฎ๐ง๐โ€ sign does not automatically end the conversation. If there is a genuine problem with a product, consumers ...
12/09/2026

A โ€œ๐๐จ ๐‘๐ž๐Ÿ๐ฎ๐ง๐โ€ sign does not automatically end the conversation.

If there is a genuine problem with a product, consumers should know their rights and speak up. Keep your receipt, understand the issue and raise it with the seller.

12/09/2026

๐ƒ๐จ ๐ฒ๐จ๐ฎ ๐ค๐ง๐จ๐ฐ ๐ฒ๐จ๐ฎ๐ซ ๐ซ๐ข๐ ๐ก๐ญ ๐ญ๐จ ๐ข๐ง๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง?

Before you pick up that loaf and head to the checkout, there are a few things you should know. Watch the video to see what you should be checking before you buy.

Your right to information helps you make informed choices and know exactly what you are paying for. ๐‚๐ก๐ž๐œ๐ค ๐ญ๐ก๐ž ๐ฅ๐š๐›๐ž๐ฅ. ๐€๐ฌ๐ค ๐ช๐ฎ๐ž๐ฌ๐ญ๐ข๐จ๐ง๐ฌ. ๐Š๐ง๐จ๐ฐ ๐›๐ž๐Ÿ๐จ๐ซ๐ž ๐ฒ๐จ๐ฎ ๐›๐ฎ๐ฒ.

A โ€œ๐ณ๐ž๐ซ๐จ ๐๐ž๐ฉ๐จ๐ฌ๐ข๐ญโ€ offer may look attractive, but the real cost is what matters.Before you commit, make sure you understan...
11/09/2026

A โ€œ๐ณ๐ž๐ซ๐จ ๐๐ž๐ฉ๐จ๐ฌ๐ข๐ญโ€ offer may look attractive, but the real cost is what matters.

Before you commit, make sure you understand what youโ€™ll be paying over the full term. An informed consumer is a protected consumer.

๐๐ฎ๐ฒ๐ข๐ง๐  ๐Ÿ๐ซ๐จ๐ณ๐ž๐ง? ๐“๐š๐ค๐ž ๐š ๐ฆ๐จ๐ฆ๐ž๐ง๐ญ ๐ญ๐จ ๐œ๐ก๐ž๐œ๐ค ๐›๐ž๐Ÿ๐จ๐ซ๐ž ๐ฒ๐จ๐ฎ ๐›๐ฎ๐ฒ. Check that the packaging is intact, the product is properly frozen...
11/09/2026

๐๐ฎ๐ฒ๐ข๐ง๐  ๐Ÿ๐ซ๐จ๐ณ๐ž๐ง?
๐“๐š๐ค๐ž ๐š ๐ฆ๐จ๐ฆ๐ž๐ง๐ญ ๐ญ๐จ ๐œ๐ก๐ž๐œ๐ค ๐›๐ž๐Ÿ๐จ๐ซ๐ž ๐ฒ๐จ๐ฎ ๐›๐ฎ๐ฒ.

Check that the packaging is intact, the product is properly frozen, and there are no signs of thawing and refreezing.

Not all frozen products are stored and handled the same way.

๐ƒ๐จ๐งโ€™๐ญ ๐ฅ๐ž๐ญ ๐ฌ๐œ๐š๐ฆ๐ฆ๐ž๐ซ๐ฌ ๐œ๐š๐ญ๐œ๐ก ๐ฒ๐จ๐ฎ ๐จ๐Ÿ๐Ÿ ๐ ๐ฎ๐š๐ซ๐!The Fijian Book of Scams is a practical guide to help you recognise common scams ...
10/09/2026

๐ƒ๐จ๐งโ€™๐ญ ๐ฅ๐ž๐ญ ๐ฌ๐œ๐š๐ฆ๐ฆ๐ž๐ซ๐ฌ ๐œ๐š๐ญ๐œ๐ก ๐ฒ๐จ๐ฎ ๐จ๐Ÿ๐Ÿ ๐ ๐ฎ๐š๐ซ๐!

The Fijian Book of Scams is a practical guide to help you recognise common scams and protect yourself. Scan the QR code on the artwork or click the link below to read the Fijian Book of Scams (English version).

๐Ÿ”—https://consumersfiji.org/brochures/the-fijian-book-of-scams/

Stay alert. Stay informed. Stay scam smart.

10/09/2026

| SCAM ALERT

Fijian Holdings Limited (FHL) is warning members of the public about an unauthorised investment scheme being promoted online using FHLโ€™s name, logo and corporate branding.

FHL has not established, authorised or endorsed this scheme. Members of the public are strongly advised not to transfer funds or provide personal, banking or identification information to its promoters.

๐Ÿ”— Read the full market announcement here: https://fijianholdings.com.fj/news/announcements/6aa30e7c3d473eec3c7becd0

๐๐ซ๐ž๐ฌ๐ฌ ๐‘๐ž๐ฅ๐ž๐š๐ฌ๐ž; ๐’๐ก๐จ๐ฉ ๐€๐ซ๐จ๐ฎ๐ง๐: ๐‚๐จ๐ฎ๐ง๐œ๐ข๐ฅ ๐”๐ซ๐ ๐ž๐ฌ ๐‚๐จ๐ง๐ฌ๐ฎ๐ฆ๐ž๐ซ๐ฌ ๐ญ๐จ ๐‚๐จ๐ฆ๐ฉ๐š๐ซ๐ž ๐Œ๐ž๐๐ข๐œ๐ข๐ง๐ž ๐๐ซ๐ข๐œ๐ž๐ฌConsumers are being urged to shop around a...
10/09/2026

๐๐ซ๐ž๐ฌ๐ฌ ๐‘๐ž๐ฅ๐ž๐š๐ฌ๐ž; ๐’๐ก๐จ๐ฉ ๐€๐ซ๐จ๐ฎ๐ง๐: ๐‚๐จ๐ฎ๐ง๐œ๐ข๐ฅ ๐”๐ซ๐ ๐ž๐ฌ ๐‚๐จ๐ง๐ฌ๐ฎ๐ฆ๐ž๐ซ๐ฌ ๐ญ๐จ ๐‚๐จ๐ฆ๐ฉ๐š๐ซ๐ž ๐Œ๐ž๐๐ข๐œ๐ข๐ง๐ž ๐๐ซ๐ข๐œ๐ž๐ฌ
Consumers are being urged to shop around and compare prices when purchasing prescription medicines, following a complaint that revealed significant price differences for the same medication across pharmacies in Suva.

The case involved a consumer who visited the pharmacy of a prominent private hospital in Suva and was quoted approximately $820 for a three-month supply of her regular medications. After deciding to shop around, she purchased the same medications elsewhere for approximately $361, a saving of around $459.

One medication in particular was quoted at more than $120 by the private hospitalโ€™s pharmacy, however, when the Council conducted its own price checks at three other pharmacies in Suva, it found the same medication at the same dosage selling for between $16 and $20, highlighting why consumers should compare prices rather than assume they must purchase medicines from a pharmacy associated with or recommended by their healthcare provider.

While prices can vary between generic and branded medicines, in this instance, our checks show that even the branded medication at the same dosage did not carry a comparable price, with alternatives available at significantly lower prices.
Consumer Council of Fiji Chief Executive Officer Seema Shandil said consumers should shop around and compare medicine prices, while pharmacies must also ensure their pricing is fair and ethical. โ€œConsumers should compare prices, particularly for regular medications, but pharmacies also have a responsibility to act ethically and with empathy. A reasonable premium may be expected at a private hospital, but charging more than $120 for medication available elsewhere for $16 to $20 is simply baffling,โ€ Ms Shandil said.

โ€œMedicines are not ordinary discretionary purchases. People buy them because they need them for their health and wellbeing. Pharmacies, particularly those attached to hospitals and other healthcare facilities, should recognise that position of trust and deal with consumers ethically and with empathy.โ€

Ms Shandil also added, โ€œConsumers should follow their doctorโ€™s medical advice, but that does not mean they have to buy their medicines from a particular pharmacy. Ask about prices, shop around and make an informed choice, it could result in significant savings.โ€

The Council has also sought information from the private hospital concerned regarding the factors contributing to the retail prices of the medications in this case.

At the same time, the Council is calling on pharmacies and healthcare providers to ensure that their pricing practices reflect the trust consumers place in them, particularly when dealing with essential medicines. Consumers should be clearly informed of their options and, where appropriate, given a choice between branded and generic medicines, so they are not unnecessarily burdened with significantly higher costs.

CONSUMPTION TODAY, HEALTH TOMORROW.Every choice we make as consumers can have an impact beyond today.What we eat, drink ...
10/09/2026

CONSUMPTION TODAY, HEALTH TOMORROW.

Every choice we make as consumers can have an impact beyond today.

What we eat, drink and consume today can influence our health tomorrow. Making informed choices, checking labels and thinking about what our bodies need can help us build healthier habits for the future.

Choose wisely today. Your health tomorrow starts with the choices you make now.

Address

Level 5, Vanua House, Victoria Parade
Suva City

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:00

Telephone

+6793300792

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