Service Innovation Corner

The new 10X – a visit to the Services Workshop of Digitalization - TOGETHER.net In a pilot space at IT:City, the Group’s digitalization experts demonstrate what developmental work can look in the future: agile, collaborative and always from the customer’s perspective.

Lapin yliopiston SINCO – palvelumuotoilukonseptista vientituote - Uutinen - Lapin yliopisto - University of Lapland - Lapplands universitet Tältä näyttää tulevaisuuden palvelujen kehittäminen autoteollisuudessa: asiakkaan näkökulmaan eläytymistä videoseinien tai vr-lasien kanssa ja ketterää yhdessä kokeilua ryhmäprosessin ohjaamana luovassa ympäristössä – ja kaikki tuotettu tieto ja ideat digitaalisessa muodossa alust...

Check out the new service design publication by University of Lapland.

Service Innovation Corner » For Profit, For Good – New service design publication by University of Lapland What can companies expect when engaging in service design? What has been the profit from or other benefits provided by service design? We have collected 11 successful examples of how service design has been utilized in business and non-profit organizations (NPOs). Check out our new publication, ava...

Tutkijoiden yö Lapin yliopistossa Tutkijoiden yö tekee tutkijoiden työtä tunnetuksi yrityksille ja suurelle yleisölle. Tapahtuma järjestetään perjantaina 30.9.2016 noin 300 eurooppalaisessa kaupungissa. Tutkijoiden yön taustalla on Marie Sklodowska-Curie -ohjelma, joka on osa Euroopan unionin Horisontti 2020-kokonaisuutta. Lapin yliopistossa Rovaniemellä Tutkijoiden yö järjestetään taiteiden tiedekunnassa teemalla Muotoilijoiden yö yhteistyössä Arktisen muotoilun osaamiskeskus (AMOK) -projektin kanssa. Osoite Yliopistonkatu 8, F-talo (Tiateiden tiedekunta)

Service Innovation Corner » Workshopping with Volkswagen teams at new SINCO space After getting finished the new greater SINCO spaces in the renewed premises during November, we’ve had eventful great two weeks at sinco before the season break. First workshopping several days in SINCO exploring new service ideas with Volkswagen teams and then hosting N4S research program including…

SINCO was in New York! Take a look at how the 'Service Design Movie' workshop went in Service Design Global Conference 2015.
http://sinco.fi/2015/11/making-a-service-design-movie-at-sdngc2015/

Service Innovation Corner » Making a Service Design Movie at SDNGC2015! Videos have become a key documentation method for compiling service design workshop results in agile way being a powerful communication tool which conveys human aspects and emotions. Both the customer insight findings and novelty concept ideas found through experience prototyping can be rapidly capt…

View the collection of interesting data visualization examples on the world. This benchmarking was part of the Elektrobit/Bittium case project. Thanks for Eero for the nice summary video!

Benchmarking great data visualization examples Benchmarking done within N4S research project

See our recent plog post (with video) about Experimenting SINCO workshops in B2B R&D process – Case Elektrobit / Bittium

Service Innovation Corner » Experimenting SINCO workshops in B2B R&D process – Case Elektrobit /... In N4S research project together with Bittium – formerly known as Elektrobit – SINCO, experience prototyping sessions and UX related data visualization were experimented as part of a B2B product development process during spring 2015. The case project included the concept development of the accessor…

Read our blog post about ideating new way of using Virtu service points in peer-to-peer help and guidance.

Service Innovation Corner » Connecting… Couple of weeks ago an enthusiastic group of people developed new remote peer-to-peer services in SINCO. The workshop was done in co-operation with Poske and Balanssi ry. The aim was to ideate new way of using Virtu service points in peer-to-peer help and guidance.

See textile and clothing students' blog post about testing textile patterns for clothing with simulation. :
http://sinco.fi/2015/01/testing-textile-patterns-for-clothing-with-simulation/

SINCO was in fire!
N4S case project for Electrobit focused on gaining deep customer insight about communication processes in crisis situations, fire brigade process here as a focus

Simulating fire brigade communication process in SINCO lab Video shown in Demo Bazaar of DIGILE Need for Speed Q4 Review meeting Helsinki 9.-10.12.2014. Summarizes the service design student project done for Electrob...

Yesterday we had the first Open SINCO meeting, more is to come. Simo and Emmi shared some good application tips for technology-aided prototyping. Check out at least My Popplet (mindmapping), Strip Designer (comic strips), Aurasma (augmented reality) and Cinemagraph (living photos). Mira took us also to a tour around Dubai with the help of krpano.com panoramic videos.