Dear Marblers,
Please send support requests and product-related questions to [email protected]. This is our primary support channel and support team would be happy to help promptly with the requests. 🤗💙
Thank you and happy customer education!
Marble
Jaa
Marble is a channel about EdTech and a flexible learning experience platform for customers onboarding
29/04/2022
Are you replacing one with another? Or using both to get the best results?
Let us know in the comments ⬇
Don't forget to do the Friday dance 💃 and happy weekend, Marbler!
22/04/2022
Are you struggling with learning when using a new product? Let us know in the comments ⬇️
Another great week passed and we wish you great weekend, Marblers 💙
08/04/2022
Do you check the content of your online courses for typos? OR is it learners' responsibility to tell you about them? 😉
Enjoy your weekend, Marblers 💙🔥
01/04/2022
What can make Friday better?
Penguins - yes 🐧
New customers - totally 💥
How do you like to organize tasks on the last weekday?
25/03/2022
Customer retention is hard. Do you agree?
Good that fun Friday is easy! Have some fun before weekends with us 💪
18/03/2022
Fun-friday is back after a long break! We recharged and updated our meme warehouses to boost your mood before weekends 🔥 It’s not so hard to do on Fiday, right?
Any product designers who can relate to this one?
17/01/2022
Implementing customer education? You need a clear strategy and we know how to help you 👌
Check out latest Marble article with detailed steps in building customer education plan.
https://www.marble.so/post/strategizing-customer-education
14/01/2022
Customer success managers are those who will deal with all the promises at the end 😂 Don’t let salesmen fool you!
and happy weekend, Marblers 💙
11/01/2022
Marble reveals how to lower costs for your onboarding. You will finish reading this faster than eating a sandwich 🤗
1️⃣ Plan. Build strategies before onboarding. It will help to reduce costs and outline a plan for the campaign. Not to mention you can understand if your results were good by comparing them with set goals.
2️⃣ Analyze. Measure your customer journey and learn what engages them and what doesn't. It will help to eliminate unnecessary materials and update relevant ones.
3️⃣ Automate. Trigger emails and automate responses to customers. Create online courses to provide customers with a content base to find answers.
Are you doing onboarding at your company? Which methods do you use?
Share and let's raise the conversation in the comments 😊
07/01/2022
Already getting things done in the New Year? We support you if yes, we do not judge you if not 😉 Have some rest and take the best you can from 2022. The whole year is ahead of us 🥳
Hope you've missed Fun Fridays as much as we did 😜
06/01/2022
Don't let your users get lost in your course, summarize the content and encourage learners to participate! 🤗
You can try it out in course settings. The summary is displayed on the front page of the course.
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