08/05/2014
When dealing with native English speaking clients it is not always less than perfect English skills that lead to miscommunication, but cultural differences. For instance, when giving criticism or expressing dislike saxons tend to speak around the subject, meaning they prefer indirectness. It is a very perplexing behavior for non-native speakers. And the British, more than Americans, have a natural talent for this sort of indirectness. Read this article from the Harvard Business Review for some insight on how to understand your Saxon client´s or colleague´s discontent. http://goo.gl/b1VTNz
Different cultures qualify feedback differently.