Williams Technical

and taught technical communications on three continents. He’s a native of California, and currently lives and works in Prague, Czech Republic. Fred has provided professional training in software development and technical communications since 1998, working in Germany, Sweden, Laos, India, Mexico, Korea, the UK, and the USA.

* Founding Member, Czech Society for Scientific and Technical Communications.
* Trinity TESOL Certification.
* Author of #1 ranked Technical Writing Course at Wikiversity. Fred offers hands-on training that is immediately applicable to real-world problems. The exercises, practical advice, and concrete examples give his students the confidence they need to write clear and accurate technical documentation. All students are actively involved in defining the audience, establishing clear user goals, and writing to meet those goals. When Fred isn’t teaching or consulting, he enjoys archery, learning foreign languages, reading, and spending time with his family.

..:: RECOMMENDATIONS ::.. "I had the pleasure to work with Fred for a documentation project with really tight schedule. The task was to document a video management system with connected moduls which also handled prices and contracts. Directly after we met we had to dig deep into the really complex system. Fred was able to structure the information i gave him perfectly and from the big picture he was able to draw the details by asking me the right questions. Even after days talking about the same topic he made me feel comfortable and we achieved a very good result. It was the most efficient ‘know how transfer’ i was part of."

[Björn Korsch, Senior Project Manager]
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“Fred taught me in his Level 1 Technical Writing course in Prague. He explained everything with the help of illustrative examples from a real documentation environment. As a learning tool he started using Wikiversity….Fred is a unique person when motivating students during his course, and in creating a friendly working place.”

[Martin Čech, NGN Trainer]
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“I came to know Fred when I stumbled upon his Technical Writng course on Wikiversity. His ability to write cleary and concisely has given me a comprehensive knowledge of the process of technical writing and the SDLC, simply through studying his lessons on Wikiversity. His feedback motivated me to seek practical experience in the field and his advice helped me land my current job as an IT Documentation Intern. I highly recommend Fred as a teacher of technical writing. I am lucky to have had him as my mentor.”

[Gladys Beltran, Technical Writer]
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“I’ve had the pleasure of being exposed to Fred’s work on the operating side of our business. He’s able to distill complicated technical topics into succinct and easy to understand documentation. If you have technical writing or training needs in your business I recommend you give Fred a call.”

[Gary Sheynkman, Director of Corporate Development]
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“Fred is a very active and goal oriented person which allows him to lead the group of technical writers providing them with trainings which he prepares himself using all his knowledge, experience and latest technologies. He tries to make the work of his employees professional, interesting and challenging…”

[Anastasia Bezginova, Project Manager/Technical Coordinator]
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“Fred is well oriented in the Telco and Software domains. He was able to produce complex product documentation in one month. He is very emphatic and his understanding of new functionality was very accurate. Moreover he can educate the whole team to provide deliverables in better quality.”

[Zdeněk Juran, QA Manager]
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“Fred was my first mentor in Technical Writing. He gave me a theoretical background for the job that I’ve been doing for a while. He showed me how to be persistent and stubborn in order to achieve even the hardest goals. I respect Fred for his ability to listen to critical comments and draw conclusions.”

[Bartosz Gosiewski, Technical Writer/Analyst]
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“I had the great opportunity to work with Fred on a few occassions. His experience and knowledge absolutely shows in his approach. What I learned from Fred wasn’t just about a system, but how to improve on my own presentation and training technique as well. Fred’s approach was always simple – be down to earth, professional, friendly and structured.”

[Wayne Wong, Project Manager]
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“It was my pleasure to work with Fred, his technical knowledge is strong so he knows what he is writing about. Documentation written by Fred is simple to understand and has all details you expect. He also helped many times to improve parts of our product that he was not responsible for (User Interface). He is a good team player with a positive attitude.”

[Radek Mensik, Java web developer]
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“Fred is not only a talented technical writer, but also a musician and painter. We worked together on technical documentation of XML related software. Thanks to Fred, I learned a lot new about technical writing.”

[Pavel Vrecion, Consultant]
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“As a writer, you would expect Fred to be enthusiastic and knowledgeable about writing. What I loved about working with Fred is that he is generally just as knowledgeable and enthusiastic about the subject matter. This trait dramatically improves the work product, and the experience of working with him.”

[Peter Laudenslager, IT Manager]
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Fred is a positive-thinking leader who encourages his direct reports not only to use their initiative, but to always think outside of the box. Fred is one of the most detail oriented people that I have worked with, yet he clearly understands the broader business perspective of an organization.

[Xavier de Anda, Quality Assurance Manager]
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“Fred is a detail-oriented manager who always takes the time to make sure his employees are well trained and intellectually stimulated by their projects. Many of the technical writing skills he taught me, I continue to employ in my daily activities as a Principal Technical Writer.”

[Tina Gunnett, Technical Writer]