The Laboratory of Service Systems, also known as SeSLab, is based on the theory of Service Science, Service Design, and System Thinking.
Its general aim is to study the possibilities of service provision and their IT support, provisioned as a service, to bring maximal value to their users. The specific research focuses on the complex service environment, such as a Smart City, and the role of services in different contexts, along with the value for stakeholders and the general role of IT systems in such an environment. The laboratory has two separate sections, Smart City and Open Data, for specific research.
21/10/2025
LabDay 2025 is coming soon! 💙
Thursday 23 Oct, 9:45–12:30 — MUNI Faculty of Informatics.
Swing by the Laboratory of Service Systems booth to learn about thesis topics, internships, and projects in AI & Service Science. JOIN US!
We’re excited to meet you.
05/11/2024
On Friday, October 25th, we had a chance to visit the BVV Living Lab together with the Archimedes classroom.
It was an amazing experience and we are thrilled to collaborate on such an exciting project!
05/11/2024
Our first LabDay at FI MUNI was a great experience! We had the opportunity to show students what SeSLab is all about.
THANK YOU to everyone who stopped by and we are excited this event came to life!
29/03/2024
The IESS 2.4 conference was an amazing experience filled with insightful presentations and groundbreaking research.
We had the opportunity to engage with a diverse array of topics and meet fascinating individuals from various fields. A highlight was undoubtedly the chance to meet Jim Spohrer, a once-in-a-lifetime opportunity for our lab.
Thank you to all involved for organizing such an incredible conference. Looking forward to seeing everyone again next year in Italy!
Photos by: Lea Králová, FI MU
23/01/2024
Our lab is growing!
We are excited for new members.
If you are hesitating to join us, don't be and just do it!
Your SeSLab
23/01/2024
Another semester is coming to an end!
22/11/2023
Join our SeSLab!
We are waiting for you and your ideas!
If you have any questions, don't hesitate to contact us!
15/10/2023
Welcome!
We are the Laboratory of Service Systems.
We study possibilities of services provision and their IT support, so that they bring maximal value to their users.
Our main research areas are Smart Cities and Open Data.
If you are interested to get to know our lab more, look at our website -> seslab.fi.muni.cz
We will be more than happy to see you in SeSLab!