05/05/2022
We Are Growing!
We Are Hiring!
https://www.linkedin.com/jobs/view/3062666438/
Omnitouch Cyprus
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24/7 Contact Center Solutions
Our Services: Inbound Call Center Service, Outbound Call Center Servi
A privately owned company based in Limassol with a combined experience of company executives that exceeds 30 years in the field of call centers. This accumulation of experience and knowledge has led to the creation of an advanced contact management center that can manage multiple contact channels and meet the needs of even the most demanding customer in both the domestic and the international mark
05/05/2022
19/10/2021
Customers don't expect you yo be perfect. They do expect you to fix things when they go wrong.
27/09/2021
If yes, then let us handle your calls! Do what you do best ☕️and let us handle the rest📞!
⬇️⬇️⬇️Get in touch today and get a code based on your needs.⬇️⬇️⬇️
☎️ 7777 7247
📧 [email protected]
20/09/2021
“Nothing is so contagious as enthusiasm.”
16/09/2021
Make a customer, not a sale
15/09/2021
Satisfaction is a rating. Loyalty is a brand.
03/09/2021
Customers remember the service a lot longer than they remember the price
01/09/2021
Success comes to those who are ready to work for it, so as you enter this new month everything will work for you, you will have your desired result.
31/08/2021
Always give people more than they expect to get.
30/08/2021
Customer service is the new marketing
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Our Story
A privately owned company based in Limassol with a combined experience of company executives that exceeds 30 years in the field of call centers. This accumulation of experience and knowledge has led to the creation of an advanced contact management center that can manage multiple contact channels and meet the needs of even the most demanding customer in both the domestic and the international market.
We cover almost all contact channels such as telephone, chat, sms, fax, email and offer a very wide range of services such as:
Telesecretary
Telecare
Customer Service
Appointment Management
Order Placement
Debt Collection
Performing Telepromotion/Telesales
Performing market research and mystery shopping
Security Alarm Monitoring (coming soon)
Staff Insourcing
Automated Services via IVR
Management of email accounts and fax
Customer service via web-chat
Sending bulk SMS
Our solutions are designed based on the triptych customer loyalty – sales increase – cost reduction for a wide range of clients from small to very large businesses or even Government departments.
Some brief facts:
The combined experience of the executives of Omnitouch in the field is over 30 years.
The company is housed in a fully refurbished and specially designed space exceeding 1000sqm.
Our technology comes from Altitude Software which is among the industry’s pioneers in terms of management suites for contact centers
Limassol is an ideal location to host a contact center as TEPAK (Cyprus University of Technology) is located here, as well as several other colleges; this allows us to also employ students of various specialties. Additionally, in Limassol there are large communities of immigrants from countries such as the United Kingdom, Serbia, Russia, various Arab countries etc. The majority of Cypriots speak English very well and the multinational nature of Limassol allows us to find other languages as well.
Cyprus is a full member of the European Union, however labour costs remain relatively low allowing us to offer very competitive pricing.
Location
Contact the school
Address
204A Franklin Roosevelt
Limassol
3045