A refugee centre in Belgrade specialized in protection, information, communication and education of people on the move in Serbia.
Info Park is a refugee support centre in downtown Belgrade, specialized in protection, information, communication and education services. Info Park is a grassroots initiative of long term civil activists that assisted refugees since spring 2015. It's administrated by Fond B92 and Trag Foundation. The first Info Park (in the form of a wooden kiosk) was based right in the refugee hotspot - a park ne
xt to the bus station' arrivals. The area was named “Info Park” after it. The first Info Park operated between 15 Sep 2015 and 24 Oct 2016. Since 01 Nov 2016, Info Park runs from a 130m2 multifunctional space that includes information desk, education space, women/girls safe space, family drop in zone, Internet space. This hub is also a base of Info Park mobile team that reaches to people in need wherever they are in Belgrade. We provide first response, urgent aid, referrals to specialized services, information, communication, psychosocial support, logistics (accommodation, transportation), orientation and connectivity for everyone. We liaise with numerous organizations and groups committed to the same values as us: honest, ethical and human treatment of the refugees in need and in transit. Some of our partners or donors include IRC, CWS, UNICEF, UNFPA. We also provide support to the state organizations specialized in protection, such as Belgrade City Center for Social Work. Their field teams use Info Park hub during the process of best interest determination for unaccompanied minors. Our hub is also supporting plentiful NGOs working in the field in Belgrade. We assist with travel arrangements to the camps, paying tickets for vulnerable families or providing free accommodation (in hostels) to registered refugees waiting for the transportation to the reception centres or asylum camps. Our team consists of 8 regular staff working in shifts and covering 9-18 open hours every day. The staff covers field duties through InfoPark mobile team, and provides services to the refugees in the hub. Volunteers are most welcome and consist a very important part of the operation. We are very proud to say that our regular staff includes both locals and people from Middle East with a refugee background: Syrian, Iranian, Egyptian. In the past, during the open Balkan route, Info Park had similar missions in Presevo and Dimitrovgrad. If you are a Farsi or Pashtu or Arabic speaking and interested in joining our team as a volunteer, pls feel free to contact us. We also seek people interested in voluntary field work.
