Knowbie

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Equip your servers with top-tier beverage know-how, increase profits, and amplify guest experience 📲

We know that Restaurants face unique challenges - high turnover rates coupled with a young, inexperienced demographic of incoming staff, all of which make for an impossible training environment. We also know that alcohol sales are the biggest contributors to the profit margin of a restaurant, yet servers don't feel confident or educated enough to properly sell it. To solve this, we've built Knowbie - an educational tech solution created to make it easier for restaurants to train their staff. We've built it in app form - to meet the students where they're at. Knowbie focuses on delivering the building blocks (not the fancy stuff) servers need to be more effective salespeople.
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Knowbie helps restaurant operators revolutionize how they train their staff in their number #1 profit generator, giving them the tools they need to train all their newbies to Knowbies. Want to create an environment in your restaurant where staff and sales can both thrive? We do too, let's connect!
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02/07/2026

Some of the best training doesn’t look like training at all.

According to Knowbie’s Founder and CEO, Crystal Hamilton, when teams step into each other’s roles, they build empathy, respect, and real understanding. It may cost a day of service, but the return shows up every shift after. Strong culture is built, not scheduled.

Does your restaurant or retail location employ fascinating tactics to keep the team on its toes? Let us know!

knowbie | hospitality | restaurant team | beverage training

02/04/2026

If you want people to stay, you have to give them a reason to grow.

When every role has access to education, you don’t just train staff. You build confidence, careers, and a culture that promotes from within. Technology makes that possible.

This is what better hospitality looks like. Listen to talk about the importance of education and technology in the hospitality industry on the .ai podcast.

knowbie | wine training app | hospitality | wine education app

01/22/2026

Great wine isn’t just poured, it’s told. 🍷

When servers know the story behind the bottle, they create connection, confidence, and better guest experiences. That’s where wine stops being intimidating and starts being memorable.

Check out this interview snippet from Crystal's conversation with wisk.ai on why storytelling matters just as much as tasting.

knowbie | wine training app | storytelling in wine | wine education app

12/31/2025

New Year’s Eve crowds.
Pop, pour, smile, repeat.

Know that when you make it through your last shift of the year, you’re already starting 2026 like a pro 🍾

Also: it’s National Champagne Day! And yes, your guests will confuse it with prosecco. Again. So, here’s your cheat sheet:

🥂 Champagne – from Champagne, France. $$$
🥂 Prosecco – Italian, light, floral
🥂 Cava – Spanish, dry, crisp
🥂 Sparkling – umbrella term. Covers it all.

You don’t need to know every label.
Just know how to guide the vibe.

Wishing you a Happy New Year! 🥳

Hospitality | Knowbie | Champagne Day | Bartender | Server Tips

08/14/2025

We love hearing how Knowbie is making a real impact in busy hospitality environments. Big thanks to Luke and the team at The Vancouver Club for trusting us to help your staff serve with confidence. 🙌

08/12/2025

Big news from Knowbie! We’re now working with South Country Co-op to help their teams feel confident, supported, and ready to deliver even better liquor retail service to their communities.🍾

Welcome aboard, South Country Co-op. We can’t wait to see your teams thrive!

07/18/2025

Think rosé’s just for patios and pretty pictures?
Think again. 💡

Here are 5 fast facts about rosé that’ll help you sell it smarter, without sounding like you’re trying too hard. Because the more you know, the easier it is to guide your guests (and move more bottles).

07/15/2025

You don’t need to be a sommelier to sell more rosé; you just need a few solid pairing lines.
Goat cheese, grilled shrimp, dessert — rosé loves ‘em all. ⁠
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When you can drop a quick “this one’s great with anything off the grill” or “pairs like a dream with seafood,” people listen.⁠ And yes, they usually order it too.
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📲 Learn more such tips inside the new Rosé Module on Knowbie.

06/27/2025

Rosé season just got an upgrade.
The new Rosé Module is now live inside Knowbie 🍷✨

In under 15 minutes, you’ll learn:
✅ How to talk about rosé styles without overthinking it
✅ Food pairings that actually boost sales
✅ Quick stories behind popular bottles
✅ Easy phrases to help guests trade up, no pressure, no cringe

Whether you’re behind the bar or on the retail floor, this one’s for you. Ready to make this summer pink in all the right ways?

👉 Head to the and start your rosé training today.

06/09/2025

74% of the global workforce will be Gen Z and Millennials by 2030, according to a new survey by .

They’re not chasing job titles, they’re chasing purpose, peace of mind, and skills that actually help.

And most don’t think their managers are delivering.
They want guidance.
They want mental health support.
They want a reason to stay.

✨ At Knowbie, we’re building the training platform for the next generation of hospitality talent, because helping your team learn, grow, and feel supported shouldn’t be a trend, it should be the standard.

Address

Vancouver, BC

Website

http://www.getknowbie.com/

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